[Hiring] Sales Ops Analyst @AcuityMD

Role Description

This role will design the compensation structure that translates our top-level strategy into how the commercial org actually operates — the mechanism that turns company goals into what the org is incentivized to do.

Responsibilities

• Compensation Plan Design: Partner with Commercial leadership to design comp plans that drive our strategy, model payout outcomes for proposed plans and SPIFFs with the RevOps leader and CFO, pressure-test designs for administrability and rep comprehension, and support book of business and territory analytics.
• Plan Administration: Configure and test plan builds in CaptivateIQ, keep plan documentation in Notion aligned to what is live, and administer quotas, plan issuance, acknowledgements, and new hire setup.
• Commission Execution: Run the monthly cycle in CaptivateIQ. Reconcile deal, renewal, and roster data, calculate payouts across every plan, and deliver a validated file for Finance approval.
• Attainment Reporting: Measure ramp and attainment across AE, AM, CSM, SDR, Solutions, and leader populations, and own the recurring reporting leadership uses to manage performance.
• Commercial Partnership: Act as first responder on payout and data questions from the GTM organization, resolve discrepancies to root cause, administer exceptions such as deal transitions, and equip managers to own their team's review.
• Territory Design: Own territory design for the commercial org, including modeling scenarios, recommending structural changes as the org grows, and updating segment definitions.

Qualifications

• 3-6 years in sales compensation, commissions administration, or revenue operations at a high-growth SaaS company.
• Hands-on ownership of an incentive compensation platform; CaptivateIQ strongly preferred, with Xactly, Varicent, Spiff, or Everstage experience translating well.
• Fluency in plan mechanics: quotas, rates, tiers, accelerators, kickers, draws, splits, and clawbacks.
• Advanced Excel or Google Sheets skills, and comfort reconciling imperfect data across CRM, CPQ, ERP, and HRIS systems. SQL is a plus.
• Highly organized and detail-driven, with the judgment to be the last check before money goes out the door.
• Excellent communication skills. You can explain a calculation to a frustrated rep and push back on a request that would compromise data integrity.
• Comfort with recurring hard deadlines, and with AI tools as part of your daily workflow.

Requirements

• You must have an eligible work permit in the USA to be considered for this position.

Benefits

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.