[Hiring] Sales & Operations Optimization Manager @Bray International, Inc.

Role Description

The Sales & Operations Optimization Manager serves as a strategic liaison between sales and operations teams to drive commercial excellence, operational efficiency, and customer satisfaction. This role is responsible for managing complex sales processes, coordinating cross-functional initiatives, and optimizing internal workflows to support revenue growth and customer retention across North America.

Key Responsibilities

• Data Analysis & Reporting:
  • Analyze sales performance data and provide insights into customer buying behavior, trends, and market/product performance to inform strategic decisions.
  • Regularly distribute PEC sheets and ZoomInfo contacts to sales team members, providing detailed project insights, capital value estimates, and key decision-maker contacts to support targeted outreach and opportunity qualification.
  • Conduct territory development strategy sessions with OSRs and provide curated contact lists and project intelligence to help sales reps prioritize outreach, align with strategic growth areas, and accelerate pipeline development.
• Sales Enablement & Customer Engagement:
  • Serve as a trusted advisor to DBAs and independents by identifying pain points, analyzing data, and recommending + implementing quick solutions.
  • Coordinate with GMs and independent sales office leadership to align on go-to-market strategies and customer-specific inventory planning.
  • Drive continuous improvement in inside sales and outside sales workflows.
• Internal Collaboration & Stakeholder Communication:
  • Act as a central point of contact for cross-functional initiatives involving sales, operations, engineering, and executive leadership.
  • Facilitate alignment between field sales and corporate functions through regular updates, escalation management, and strategic planning.

Qualifications

• Strong technical acumen in Excel PivotTable creation and data analysis.
• Exceptional communication & relationship-building skills with internal/external teams.
• Proven ability to manage complex projects under deadlines with cross-functional teams.
• Analytical mindset with proficiency in interpreting sales and operational data.
• Providing actionable insights that support GM, VP, and executive decision-making.
• Interpreting sales performance data to inform strategic planning and grow revenue.
• At least 3 years experience in technical inside sales, data analytics, and/or sales management, ideally within the process flow industry.

Requirements

• Valid driver’s license required with reliable personal transportation.
• Must meet Bray’s Drivers Policy requirements, including background, physical, credit check, and proof of auto insurance.
• Field-based role with frequent travel within the territory and to Houston, Texas occasionally for training.
• Must be comfortable working independently and managing your own travel schedule and client interactions.
• Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible.

Benefits

• Competitive Pay Plans.
• Comprehensive Benefits: Medical, dental, vision, and life insurance; Paid holidays and vacation; 401(k) with matching contributions.
• Healthy Work Environment: A smoke-free, drug-free workplace ensuring safety and productivity.
• Career Growth: Opportunities for professional development and advancement.
• An Exceptional Company Culture: Bray is a family-owned business committed to engineered excellence.