[Hiring] Sales Operations Manager @Sumsub

Role Description

We are now looking for a Sales Operations Specialist for the European market to refine our communications with clients and build strong business relationships. Candidates may be based in different locations, provided they can work during EU business hours and maintain sufficient overlap with the team's core working hours.

• Managing accounts from onboarding to renewal
• Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams)
• Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick
• Researching & identifying potential prospects based on strategy development aspects
• Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects
• Introducing clients to the new features and handling new feature releases

Qualifications

• Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/crypto
• CRM pipeline management notion
• Excellent communication and negotiation skills with strong attention to detail
• Quick learner, ready to work in a fast-pacing and developing startup environment
• Ambitious and willing to grow within a sales team
• Responsible, detail-oriented, and self-organised

Benefits

• Remote-first, trust-based culture.
• True flexibility.
• Extra time off: Your birthday is a holiday here, plus 10 personal days each year, seven sick days without paperwork, and extra time for Christmas and New Year.
• Work that matters: Contribute to building a secure, accessible, and inclusive digital world.
• Compensation: Fair and transparent pay, benchmarked to the market.
• Truly global: Work across continents and time zones.
• Growth built in: Clear goals, open feedback, and personal development plans.
• Celebrating your big moments: Financial bonuses for marriage and welcoming a new baby.
• Team offsites: Meet in person a few times a year, with trips fully covered.
• Getting you set up: Access to the tools and hardware needed for your work.
• Friendly by design: A human, open, and kind workplace culture.

Company Description

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

• Trusted by over 4,000 clients across various sectors including financial services, crypto, mobility, trading, marketplaces, education, and iGaming.
• Recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor.
• 92% of employees are proud to be Sumsubers, and 90% say their work is interesting and challenging.