[Hiring] Sales Operations Manager @Fello

Role Description

You will own the sales operating system for Fello's revenue acquisition engine:

• Forecast cadence
• Pipeline rigor
• Territory and capacity planning
• SDR, AE and AM performance analytics
• Comp mechanics underneath them

This is a senior individual contributor role, working like an internal product manager:

• Own the roadmap for Sales operations
• Decide what gets built
• Write the requirements
• Hand the build to our GTM Systems and GTM AI teams

Within 3-months you'll be product managing our custom built application for all of our sellers:

• The operating model
• Routing and escalation paths
• The human-in-the-loop iteration that makes it convert

You report to the VP of Revenue Operations and partner daily with the VP of Sales and the CRO.

You Will:

• Own the weekly and monthly forecast cadence with the VP of Sales and CRO
• Run pipeline hygiene and rep accountability
• Build and maintain the territory and capacity models for all three functions
• Design compensation plan refinements with the VP of Sales and CRO
• Own the roadmap for evolving our GTM Systems
• Maintain and evolve the KPIs and related metric definitions

Qualifications

• 3+ years of Sales Ops leadership at a SaaS company
• Experience running a forecasting and pipeline-rigor program at the VP Sales or CRO level
• Hands-on experience building territory, capacity, and quota models
• Compensation plan design experience
• Real experience with hands-on systems configuration
• Demonstrated record of deploying AI in a sales ops context
• You are a builder, not a coordinator

Benefits

• Attractive salary and benefits package
• Fully remote work with flexible hours to promote work-life balance
• Opportunities for career advancement and professional development
• Comprehensive health, dental, and vision insurance plans
• Generous PTO and paid holidays to recharge and relax
• A supportive team environment that values innovation and collaboration
• Opportunity to own a part of Fello and share in our success
• Work on innovative products that leverage AI and advanced technologies