[Hiring] Sales Operations Manager @Toogeza

Role Description

Currently, we are looking for a Sales Operations Manager for RNK Health .

This is a hands-on, technical operations job. You'll configure dialers, register campaigns, chase down deliverability problems, build routing rules, and keep the reporting honest. You partner closely with the Sales Director, who owns the people and the words — you own the plumbing underneath.

What you'll own:

• Phone and text deliverability: Manage spam-flag rates, keep numbers healthy, rotate them when needed, manage local presence and branded calling, and A2P 10DLC registration.
• Systems and tooling: Own and configure tools, including powerlists, dialer settings, integrations, link and UTM tracking.
• Lead routing and distribution: Build and maintain routing based on the Director's strategy, including speed-to-lead rules and cadence automation.
• Tracking and attribution: Manage UTM and link structure, subscription metadata, call tracking, and conversion measurement.
• Reporting and dashboards: Ensure the accuracy of the sales dashboard data, including pipeline definitions.
• Testing infrastructure: Run tests cleanly with proper setup and measurement, ensuring accurate results.
• Compliance (technical): Implement compliant opt-in flows, consent tracking, and subscription disclosures.

Qualifications

• Three or more years in sales ops, rev ops, or a technical operations role supporting an inside sales or call center team.
• Proficient in phone systems, dialers, and CRMs.
• Experience fixing spam-flagging or text-blocking problems.
• Strong skills in spreadsheets and report building.
• Understanding of A2P 10DLC, deliverability, and calling/texting compliance.
• Attention to detail, noticing discrepancies in numbers.

Requirements

• Experience in telehealth, supplements, weight loss, or another subscription health business (nice to have).
• Familiarity with dialer tools (Kixie, Calltools, etc.), omnichannel marketing tools (Customer.io, SalesMSG, etc.), and CRM software (Sales Force, HubSpot, GoHighLevel, etc.).
• Experience setting up A2P 10DLC or branded calling from scratch.
• Light scripting / SQL skills or comfort with APIs and integrations.

First 90 Days

• Days 1–30: Learn the tech stack, audit number health and deliverability, and provide a written list of the biggest systems and deliverability leaks.
• Days 31–60: Fix the top deliverability issue, clean up lead routing, and ensure trustworthy tracking and attribution.
• Days 61–90: Establish a reliable reporting layer and deliver a roadmap for tooling and deliverability for the next quarter.

How to Apply

Send your resume plus a short note answering two questions:

• Our texts start getting blocked on a Monday morning. Walk us through your first four hours.
• Describe a system or deliverability problem you fixed that saved or made real money. What was broken, what did you do, and how did you measure it?