[Hiring] Sales Operations Manager @Keywords Studios

Role Description

We aren’t looking for a traditional tool-administrator. We need a Sales Operations Manager who will act as the crucial bridge between high-level strategy and flawless execution.

• Supercharge Our Sales Process & Enablement
  • Optimize the Funnel: Audit, design, and deploy scalable sales workflows that strip away administrative burdens, allowing our sales teams to focus on what they do best: winning business.
  • Tech & Automation: Drive the rollout and adoption of sales tools and automation.
  • Empower the Team: Partner with our People & Engagement and Implementation teams to ensure the sales force is trained, equipped, and excited about new tools and methodologies.
  • Master the Data: Design and maintain clean data management processes from storage to reporting.
• Own the Forecast & Deliver Actionable Analytics
  • Predict the Future: Build, evolve, and maintain predictive forecasting models that give leadership a crystal-clear view of future revenue.
  • Analyze the Pipeline: Dive deep into win rates, pipeline velocity, deal sizes, and churn to spot risks before they happen and uncover hidden opportunities.
  • Tell the Story Behind the Numbers: Move past raw data. You’ll deliver weekly, monthly, and quarterly dashboards that provide leadership with the critical "so-what" insights needed to steer the business.
  • Cross-Functional Collaboration: Model seamless ways of working across departments to pull holistic operational insights together.
• Act as a Strategic Partner
  • Go-To-Market (GTM) Strategy: Collaboratively define target markets, set equitable quotas, and design high-impact sales territories alongside Client Engagement and Production leadership.
  • Trusted Advisor: Serve as a key advisor to leadership by providing the data-backed frameworks required to make major business decisions.

Qualifications

• Proven success in Sales Operations, Revenue Operations, Business Operations, or Sales Analytics.
• Deep experience with CRMs (Salesforce preferred), advanced Excel/Google Sheets mastery, and familiarity with AI-assisted solutions.
• A rare combination of high-level analytical thinking and absolute attention to detail.
• Exceptional communication skills; ability to manage stakeholders, influence teams, and pitch data-driven strategies effectively.
• Prior experience with sales forecasting, pipeline management, or commission tracking is a huge plus.

Benefits

• Keywords Studios is deeply committed to our Equal Opportunities Policy, striving to create an inclusive, welcoming workplace where every voice is heard and every employee can thrive.