[Hiring] Sales Operations Lead @GuidePoint Security

Role Description

The Sales Operations Lead (SOL) is a valuable resource for the Regional Sales Operations team. In addition to their standard Sales Operations Specialist (SOS) responsibilities, the SOL will provide additional support to the regional Director of Operations to help maintain a successful operational sales process.

In this role, the SOL will report to the Director of Operations and work hand in hand to maintain a high level of internal and external customer service. SOL will refine and manage the internal Deal Registration process for the region as well as assist with other regional and corporate projects, as needed.

Roles and Responsibilities

• Continue with SOS responsibilities for Account Executive including generating quotes, tracking opportunities, processing purchase orders, etc.
• Serve as the backup point of contact when the Sales Operations Manager is unavailable.
• Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service.
• Refine and maintain an effective and sustainable Deal Registration process to maximize gross profit.
• Work closely with the Corporate Vendor Relationship Management team to ensure solid understanding of partner program details.
• Assist Regional Management team with special projects, as needed.
• Conduct 30/60/90 day and annual performance reviews for direct reports.
• Provide mentorship to junior team members on professional growth and development opportunities.

Qualifications

• Proven excellence as a GuidePoint Security Sales Operations Specialist.
• Demonstrates ability to take on and effectively own more responsibility as a Senior SOS.
• 1-3 years of leading a team.
• Self-motivated with strong ability to prioritize and multitask.
• Outstanding attention to detail and commitment to follow-through.
• Ability to work well with a team.
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity.
• Open to receiving constructive feedback and applying it to improve results.
• Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
• Strong written and verbal communication skills.
• Ability to work flexible work schedule required.
• Demonstrates a willingness to learn and use AI-enabled tools.

Requirements

• Any travel/on-site requirements as needed.
• Sedentary work.
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day.

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions).
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans).
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans.
• 12 corporate holidays and a Flexible Time Off (FTO) program.
• Healthy mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months at open enrollment.
• Pet Benefit Option.