[Hiring] Sales Operations & Enablement Manager @Truehold

Role Description

Truehold is seeking a Sales Operations & Enablement Manager to establish and lead the infrastructure that drives sales effectiveness and consistency across both entities. This is a foundational role, not one embedded within an established GTM organization. Reporting to the VP of Sales Strategy & Operations, you will partner closely with sales leadership to design and execute the core programs, tools, and content that enable rep performance.

• Design and manage structured onboarding programs across Truehold and Truehold Financial sales roles, including role-specific ramp plans, product training, and clear 30/60/90 milestones.
• Build and maintain the core enablement library—playbooks, talk tracks, battlecards, and product materials—grounded in how deals are actually won.
• Deliver ongoing enablement through targeted training, micro-learning, and workshops aligned to product updates, methodology, and performance gaps.
• Diagnose skill and knowledge gaps using data and field insight, and design solutions that drive measurable improvements in productivity, pipeline, and revenue.
• Define and track enablement KPIs (e.g., time-to-productivity, win rates, quota attainment, content adoption) and iterate programs based on results.
• Document and standardize the end-to-end sales motion, maintaining SOPs and owning the sales knowledge base (Notion) for accuracy and accessibility.
• Partner cross-functionally with Sales, RevOps, Marketing, and Product to support GTM initiatives, product launches, and process changes with strong field readiness.
• Evaluate, implement, and drive adoption of sales tools and CRM workflows, translating operational changes into clear, actionable enablement.
• Build a coaching and continuous learning ecosystem in partnership with sales leadership, incorporating manager feedback, peer learning, and performance insights.
• Monitor market trends and leverage emerging tools (including AI) to continuously improve enablement speed, quality, and impact.

Qualifications

• 3–6 years in sales ops, sales enablement, or GTM-adjacent ops (ideally at a 20–100 person sales org).
• Demonstrated experience building or significantly overhauling an enablement function.
• Salesforce experience is a big plus.
• Track record of creating content reps actually adopt.
• Strong analytical and written communication skills.

Requirements

• Financial services, real estate, or consultative sales background (preferred).
• Notion power user (preferred).
• Familiarity with LMS or sales readiness platforms (preferred).
• Experience supporting a team through a new product launch or go-to-market change (preferred).