[Hiring] Sales Operations & Commissions Analyst @Motorola Solutions

Role Description

You will:

• Serve as frontline support for the Sales organization, resolving issues related to Salesforce, account setup, order status, and commission inquiries;
• Investigate and resolve commission disputes by analyzing discrepancies, reviewing data across multiple systems, identifying root causes, and documenting resolution outcomes;
• Execute commission adjustments and corrections in accordance with established processes and policies within the commissions platform;
• Develop, update, and maintain standard operating procedures (SOPs), process documentation, and sales support FAQs;
• Support onboarding and training initiatives for new sales team members to ensure operational readiness and process compliance;
• Communicate clearly and proactively with stakeholders regarding dispute status, timelines, and resolution plans;
• Apply a customer-focused and solutions-oriented mindset to resolve operational challenges and improve the sales experience;
• Identify opportunities to streamline sales operations, improve process efficiency, and enhance data accuracy through actionable insights and recommendations.

Qualifications

• Bachelor’s degree required;
• Minimum of 2 years of experience in sales operations, sales support, or commissions administration;
• Experience supporting channel go-to-market programs and working with point-of-sale (POS) data is a plus;
• Hands-on experience with CRM platforms, preferably Salesforce;
• Advanced Microsoft Excel skills, including data analysis and reporting;
• Strong written and verbal communication skills in English;
• Exceptional analytical, organizational, and problem-solving abilities;
• Ability to manage multiple priorities in a fast-paced, evolving environment.

Benefits

• Competitive salary schemes;
• 25 days holiday entitlement + bank holidays;
• Attractive defined contribution pension scheme;
• Private medical insurance;
• Employee stock purchase plan;
• Flexible working options;
• Life assurance;
• Enhanced maternity and paternity pay;
• Career development support and wide-ranging learning opportunities;
• Employee health and wellbeing support EAP, wellbeing guidance etc;
• Corporate social responsibility initiatives including support for volunteering days.