Role Description
Supports Blue Diamond Growersβ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in regional grocery/retailer accounts. This position includes responsibilities such as:
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Developing strong collaboration with Category Managers and local broker network.
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Acquiring a thorough understanding of customer needs and requirements.
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Serving as the link between external and internal partners.
Responsibilities
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Support sales volume, revenue, and profit goals for key accounts.
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Execute essential elements of account strategic plans.
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Develop and sustain solid relationships built on trust with customers and partners.
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Address and resolve customer issues and complaints.
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Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.
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Serve as the liaison and communication link between key customers and internal teams.
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Manage relationships and maintain complete ownership of smaller regional key accounts.
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Update and maintain the Trade Fund System.
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Attend routine meetings with Cross-Functional Teams to ensure strategic objectives are being met.
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Collaborate with cross-functional partners such as marketing, supply chain, and finance to ensure that customer needs are met while supporting company programs.
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Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.
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Provide input for account strategies to include placement, product, pricing, and promotion.
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Manage retail execution of new product launches.
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Conduct post-promotional analysis on key promotions to drive future learning and decisions.
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Assist credit team to resolve account receivable issues.
Qualifications
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Bachelor's Degree.
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5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning, and category management.
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Experience working with brokers, national distributors (such as KEHE, UNFI, DOT), and category managers.
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Strong business acumen with a track record of providing proactive solutions based on customer needs.
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Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.
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Excellent interpersonal skills with the ability to quickly build rapport and trust with internal and external partners.
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Analytically minded with an eye for process improvement and problem-solving.
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Excellent negotiation, organizational, and prioritization skills.
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High proficiency in systems utilized for presentations, analytics, and reporting.
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Prior experience in the development and implementation of go-to-market strategies.
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Domestic Travel: Required to travel for periods up to 50%.
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Role can be fully Remote.
Preferred Skills and Experiences
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IRI/Nielsen, Trade Fund Management Systems, SAP.
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Prior experience managing or calling on Ahold Delhaize USA (ADUSA) and/or its regional grocery banners preferred.
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Based within or near the geographic footprint of ADUSAβs U.S. banners preferred.
Physical Demands
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Office demands include extensive use of telephone and computer.
Work Environment
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High pace in a dynamic growing environment.
Benefits
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Safe and collaborative team environment.
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Numerous opportunities for free training and career advancement.