[Hiring] Sales Manager @MillerKnoll

Role Description

Sales Manager/National Account Manager DACH

Region - Germany (region South-West “Baden-Württemberg”)

Territory: South West Germany– “Baden-Württemberg”

To meet and exceed the financial and activity goals as set individually by MillerKnoll. This position will be divided into 2 parts:

• Dealer focused activity:
  • Lead generation, challenger selling, and frequent visits to dealers.
  • Develop interest and create buying potential for MillerKnoll products.
  • Involve and coordinate MillerKnoll and dealer resources against sales opportunities.
  • Ownership and accountability for the opportunity until point of order.
• National Account Manager for the DACH Area:
  • Managing existing customers as a dedicated point of contact.
  • Building and maintaining long-term customer relationships.
  • Understanding customer needs and business objectives.
  • Conducting regular customer meetings.
  • Setting up national/global contracts – working together with other national accounts in Europe.

Provide accurate forecasting information in a timely manner and other useful market information.

Qualifications

• Well-established network within the Southern German contract, architecture, and dealer landscape, ideally with strong connections in Baden-Württemberg.
• Highly relationship-oriented with the ability to act as a trusted, long-term partner to dealers, specifiers, and end-customers.
• Strong service and solution mindset, capable of supporting partners and adding value throughout the entire project lifecycle.
• Excellent communication, presentation, and negotiation skills, comfortable engaging with stakeholders at all levels.
• Highly structured and organized, able to manage multiple projects, partners, and priorities simultaneously.
• Proactive, commercially driven, and collaborative, with a hands-on approach to developing the Southern German region together with internal colleagues and external partners.
• Strong interpersonal and relationship building skills.
• Must demonstrate a knowledge and understanding of selling skills.
• Must be able to communicate succinctly and fluently in both verbal and written forms.
• Must demonstrate high levels of drive and energy and be able to work autonomously.
• Must enjoy and work well in a team when relevant.
• Must be flexible to work long hours when required and prepared to make regular early starts; this position requires the individual to travel up to 50% of their time.
• Must be numerate in the preparation of quotations and forecast information.

Requirements

• Methodical, hardworking, ambitious, and energetic.
• Ability to handle objections and minimize confrontation.
• Articulate and diplomatic.
• Honest and with high levels of integrity.

Education and Experience Requirements

• “Kaufmännische Ausbildung”/Degree in Business Administration/Engineering with several years of experience or higher educational level appreciated.
• Proven track record in generating new business for a minimum period of 5 years (or associated field).
• Driving licence (6 points maximum); German driving licence (“Führerschein Klasse B”).

Experience Required

• Proven track record in B2B sales within contract furniture, interiors, hospitality, or other design-led industries, ideally with experience working through dealer and specification-driven sales models.
• Solid understanding of project sales processes, from early concept and specification through to execution.
• Fluency in German and English, both written and spoken.

Company Requirements

• Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers' safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999.
• Compliance; ensure compliance with business systems, processes, certification schemes, regulations, and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.