[Hiring] Sales Engineering Manager @Claro Enterprise Solutions

Role Description

The Sales Engineering Manager, US, is responsible for leading and managing a team of Solution Architects (SAs) to support the Sales organization in driving new revenue across the U.S. and international mid-size enterprise markets. This role ensures the on-time delivery of high-quality, accurate, and competitive quotations and solution proposals for customers, with a primary focus on accelerating adoption of Claro's Innovation and Accelerator engine offerings.

• Cloud, AI Data Readiness Suite, IoT (video analytics, asset tracking, IoT connectivity), and Digital Transformation consulting.
• Leverage the Foundation engine (Managed Network & Communications Services) and the Shield engine (Cybersecurity Solutions).
• Evangelize emerging-technology solutions and equip the Sales organization to position Claro's differentiated portfolio against competitors.
• Ensure the Solution Architecture team has the skills, tooling, and reference architectures needed to win in a rapidly evolving market.
• Serve as a key liaison among Sales, Product, Product Marketing, Innovation/Engineering, Service Delivery, Customer Care, vendors, partners, and internal teams.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline (Required)
• Master’s degree in Computer Science or a related discipline (Preferred)
• 4–6 years of experience in IT services, consulting, or technology solutions environments (Required)
• 1–3 years of experience in Solution Architecture, Pre-Sales, or technical leadership roles (Required)
• Strong leadership, people management, and coaching capabilities (High proficiency)
• Excellent communication and presentation skills, with demonstrated ability to engage executive-level stakeholders (High proficiency)
• Proven ability to translate customer business requirements into scalable, secure, and compliant technical and architectural solutions (High proficiency)
• Solid understanding of IT Services, Digital Transformation initiatives, Application Management Services (AMS), and software development lifecycles (High proficiency)
• Bilingual in English and Spanish (High proficiency)

Requirements

• Microsoft Azure Solutions Architect (or equivalent) — Microsoft Certified Solutions Associate (MCSA) (Preferred | Upon Hire)
• ITIL Foundation or higher — Information Technology Infrastructure Library (Preferred | Upon Hire)
• TOGAF Certification (or equivalent) or Certified Sales Associate (CSO) (Preferred | Within 180 days of hire)
• Additional industry-relevant cloud, security, architecture, or IT service management certifications are a plus.

Benefits

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

Company Description

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.