[Hiring] Sales Engineer - Dedicated Strategic Accounts @Safetrust

Role Description

Safetrust is seeking a highly strategic, technically strong Sales Engineer to support a dedicated global strategic account. This role will serve as the primary technical advisor and solution architect for one of Safetrust’s most important enterprise customers.

• Partner closely with the Account Executive and Customer Success teams to drive expansion, ensure technical alignment, and accelerate deployment success.
• This is a high-visibility role requiring deep technical acumen, executive presence, and the ability to influence stakeholders across security, IT, facilities, and procurement.

Key Responsibilities

• Strategic Account Technical Leadership
  • Serve as the primary technical advisor for the assigned strategic account.
  • Build trusted relationships with customer stakeholders including CISO, IT leadership, security operations, and facilities management.
  • Lead discovery sessions to understand customer architecture, security requirements, and business objectives.
  • Translate business needs into scalable Safetrust solution designs.
• Pre-Sales & Expansion Support
  • Work closely with Product, Engineering, and Professional Services to ensure successful delivery.
  • Escalate and resolve complex technical challenges.
  • Provide feedback to Product Management based on customer needs.
• Thought Leadership
  • Stay current on identity standards, access control trends, and cybersecurity best practices.
  • Position Safetrust as a long-term strategic identity platform partner.

Qualifications

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Technical Consulting.
• Experience supporting large enterprise or global strategic accounts.
• Strong knowledge of:
  • Identity and Access Management (IAM)
  • Physical Access Control Systems (PACS)
  • Mobile credentialing
  • Cloud-based SaaS architectures
  • Familiarity with authentication protocols
• Experience working with cybersecurity and enterprise IT teams.
• Excellent presentation skills, including executive-level communication.
• Ability to travel as required for strategic engagement.

Preferred

• Bachelor of Science (BSc) in Computer Science, Information Security, Engineering, or related technical field.
• CISSP (Certified Information Systems Security Professional) certification.
• Experience in physical security or digital identity industries.
• Knowledge of HID, Lenel, Genetec, or similar access control systems.
• Experience with mobile SDK integrations.
• Background in enterprise architecture or security engineering.

Success Profile

• The ideal candidate has the ability to demonstrate a high level of:
  • Strategic thinking
  • Executive communication
  • Solution architecture
  • Complex stakeholder management
  • Consultative selling
  • Technical storytelling
  • Cross-functional collaboration

Success Metrics

• Successful technical validation and deployment within the strategic account.
• Expansion of Safetrust footprint across additional business units or geographies.
• Customer satisfaction and referenceability.
• Reduction in sales cycle time for expansion opportunities.
• Strength of executive-level technical relationships.

Location

Irving, Texas (Remote)

Department

Sales

Employment Type

Full-Time

Minimum Experience

Experienced