Role Description
As a leader in connecting people with great local businesses, Yelp partners with a growing network of small and mid-size media agencies that provide advertising and marketing services on behalf of local businesses. We're seeking a motivated and technically sharp Sales Engineer to serve as the primary technical resource for Yelp's Channel Partner ecosystem.
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Serve as the primary technical sales resource for Yelpβs Channel Partner account reps, engaging agency clients throughout the API integration process from initial scoping to successful implementation.
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Guide small and mid-size media agencies through the setup and adoption of Yelp's Reporting API, Leads API, and Ads API, ensuring a smooth and efficient onboarding experience.
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Work directly within technical environments to troubleshoot and resolve complex integration issues.
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Collaborate with Channel Partner GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
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Act as the voice of the Channel Partner, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
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Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.
Qualifications
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5+ years of relevant experience in Solutions Engineering, Sales Engineering, or a similar technical client-facing role, ideally working with small to mid-size businesses or agencies.
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Hands-on experience supporting API integrations, with a strong understanding of API best practices, authentication patterns, and common integration challenges.
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Strong communication skills, with the ability to translate complex technical concepts for non-technical agency stakeholders and collaborate effectively with sales teams.
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A proactive, solutions-oriented mindset β you don't wait for a runbook to exist before solving a problem.
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Proven ability to manage multiple client integrations simultaneously in a fast-paced, ambiguous environment.
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Experience coding in or working alongside teams using SQL, JavaScript, or similar languages.
Requirements
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Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases.
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Experience working with or supporting media agencies or channel partners in a technical capacity.
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Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms.
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Prior experience in a channel or partner-facing role, where you were supporting a third party (e.g., an agency or reseller) rather than a direct end client.
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Comfort operating in a startup-like or high-growth environment where processes are still being built.
Benefits
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Effective your first day: Full medical, vision, and dental.
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15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday.
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Up to 14 weeks of parental leave.
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Monthly wellness subsidy.
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Work from home reimbursement.
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Flexible spending account.
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401(k) retirement savings plan.
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Employee stock purchase plan.
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Compensation range for this position is $106,000 - $179,000 annually. You may also be offered a bonus and benefits.