[Hiring] Sales Engineer @Trustonic

Role Description

We’re looking for a Sales Engineer to partner with our commercial teams across APAC, bringing technical expertise and a consultative approach to help customers solve complex technology challenges.

As part of our global Sales and Delivery teams, you'll act as a trusted technical advisor throughout the sales cycle:

• From discovery and qualification through to solution design, demonstrations, technical proposals and handover into implementation.
• Work closely with Sales, Product, Engineering and Delivery teams to translate customer requirements into practical, scalable solutions.
• Help customers understand the value of Trustonic's technology.
• Focus on device locking, SaaS, APIs, cloud platforms and secure technologies.
• Approximately 25–40% travel for customer meetings, trade shows and company events.

As the Sales Engineer , you will:

• Pre-Sales & solution design
  • Partner with Sales teams throughout the sales cycle, providing technical expertise and guidance.
  • Lead technical discovery sessions to understand customer requirements, use cases and business objectives.
  • Deliver tailored product demonstrations and technical presentations.
  • Design end-to-end solutions across multiple technologies and domains.
  • Develop technical proposals covering solution architecture, integrations, implementation requirements and risks.
  • Support technical qualification and identify potential risks early in the sales process.
  • Help position Trustonic solutions against competitors and alternative technologies.
• Customer & stakeholder engagement
  • Build trusted technical relationships with customers, partners and vendors across the APAC region.
  • Translate complex technical concepts into clear, compelling conversations for both technical and non-technical audiences.
  • Provide technical guidance and support throughout the sales process, including objection handling and technical Q&A.
  • Influence and align stakeholders across Sales, Product, Engineering and Delivery.
  • Support customer meetings, industry conferences, technical forums and events.
• Delivery & customer success
  • Work with Product and Professional Services to scope delivery requirements and Proof of Concept opportunities.
  • Ensure technical requirements, solution designs and risks are clearly handed over to Delivery teams.
  • Support customers through the transition from sales into implementation.
  • Provide technical guidance throughout the customer lifecycle and help resolve complex customer challenges.
  • Help reduce time-to-revenue by ensuring opportunities are well qualified and technically ready for delivery.
• Innovation & continuous improvement
  • Identify tools and processes that improve customer engagement and internal efficiency.
  • Explore opportunities to use AI and emerging technologies to improve technical pre-sales activities.
  • Share customer insights and requirements with Product and other internal teams.
  • Contribute to improving our pre-sales processes, documentation and ways of working.

Qualifications

• Experience in Sales Engineering, Pre-Sales, Solutions Engineering, Technical Consulting or a similar customer-facing technical role.
• Experience working within the smartphone, mobile, telecoms or SaaS ecosystem.
• Experience with enterprise customers and complex technical relationships.
• Strong experience in solution design and technical consulting.
• Experience working with secure systems and technologies.
• Strong knowledge of APIs, webhooks and cloud-based architectures.
• Experience working in a SaaS environment.
• Experience with device manufacturers or the device manufacturing ecosystem would be beneficial.
• Experience with device locking technologies would be highly desirable.

Requirements

• Strong technical discovery, solution design and consultative selling skills.
• Ability to create end-to-end solutions spanning multiple technologies.
• Excellent presentation and product demonstration skills.
• Strong communication and stakeholder management skills, with the ability to simplify complex topics.
• Strong problem-solving skills and a practical, creative approach.
• Ability to influence and drive progress across teams without direct authority.
• Highly organised, proactive and able to manage multiple priorities.
• Comfortable working with international customers, partners and colleagues.
• Fluent English, both written and spoken.

Benefits

• Competitive compensation with a base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Private medical insurance for you from day one.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit—take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.