[Hiring] Sales Engineer @Replicant

Role Description

We are looking for a Sales Engineer with a computer science, management information systems, or technical sales background to help think through integration and how Replicant will interface with existing customer service technologies to develop solutions for potential prospects. This ideal candidate has great communication skills and is comfortable speaking to all levels of the organization. This role will work with the account executive and assist with the pre-sales process.

• Work closely with the sales team to gather customer requirements
• Own the technical side of the sales process
• Identify technology trends in industry verticals
• Use visualization tools to illustrate AI Agent design, integration points, dataflow, and more
• Review and write API specifications for internal and external stakeholders
• Design and refine conversational AI agents by crafting, testing, and iterating on prompts to optimize performance, tone, and resolution quality
• Lead hands-on trials with prospects, using their call center data to demonstrate the value of Replicant’s platform
• Analyze conversational data to uncover trends, insights, and areas for automation or improvement
• Translate findings into clear narratives that resonate with business and technical stakeholders
• Collaborate cross-functionally with sales, product, and engineering teams to ensure trial success and stakeholder alignment
• Attend customer meetings and provide technical support to the Account Executives

Qualifications

• 2+ years in a Solutions Engineering or similar customer-facing technical role
• Curiosity about AI and some experience with prompt engineering (formal or self-taught)
• Familiarity with APIs and authentication methods (e.g., REST, OAuth 2.0)
• Clear written and verbal communication, with an ability to tailor your message
• A collaborative, get-things-done mindset
• A degree in Computer Science, Information Systems, or equivalent experience—what matters most is your ability to learn and deliver
• Bonus: Experience with tools like Postman, Grok, Salesforce and Zendesk

Benefits

• In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
• Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
• Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
• Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
• Compensation that matches your impact: competitive salaries in the company you’re helping to build
• Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company

Company Description

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process.