[Hiring] Sales Engineer @Webbing

Role Description

Ongoing client engagement to ensure technical alignment. This will include:

• Pre/post sales technical issues
• Documenting technical requirements
• Understanding the product's technical feasibility within the opportunity/customer environment

Self-starter, proactive and ability to work independently when applicable a must.

Develop/provide technical collateral, and training for product awareness pre/post sales.

Work in close alignment with Pre-Post Sales teams to ensure:

• Technical requirements from customer are understood and aligned with the company’s products/services
• Documenting opportunity/customer network design
• Internal alignment with network/engineering team to execute VPN, Static IP and any other technical elements to help support pre-post sales process

Manage the customers’ technical queries and monitor support requests to ensure that the company’s products are meeting requirements while working in close collaboration with customer success to ensure internal alignment.

Prepare and communicate weekly and quarterly reports, including weekly technical issues/escalations.

Qualifications

• 5+ years of experience managing customer technical relationships at Enterprise level
• 5+ years of experience with technical pre-post sales
• Knowledge and experience of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, proxies, etc.)
• Knowledge of cellular networks: Signaling (MAP, DIAMETER, GTP, etc.), core infrastructure (PGWs, STPs, DEAs, and HLR-/HSS’s), roaming (SS7, GRX, IPX), Remote Sim Provisioning (RSP), SGP02, and SGP22
• Strong project and time management skills
• Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally
• Proven track record working independently as well within team environment
• Demonstrate strategic, tactical, and problem-solving skills
• Strong written and verbal communication skills
• Exceptional interpersonal skills
• Ability to take on and manage projects with a can-do attitude
• Ability to analyze data and technical trends, articulating findings

Benefits

• The opportunity for professional development within a reputable international innovative and growing company
• The opportunity to join a team of highly professional specialists in an international environment
• Fully remote role
• Medical benefits

Company Description

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.