[Hiring] Sales Engineer @JumpCloud

Role Description

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.

• Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
• Providing tailored product demonstrations
• Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
• Support direct and partner sales teams with product related questions and skill development
• Building relationships with partners through technical enablement and co-selling
• Assist prospects with setup and configuration of free trials
• Provide technical Q&A to prospects as they progress through trial
• Assess prospect readiness to enter a formal sales cycle
• Understand implementation best practices to advise on the quickest customer time to value
• Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
• Provide evaluation framework for prospects to follow in their POV

Qualifications

• Excellent written and verbal communications skills
• Ability to make the complex simple
• Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
• Desire and ability to learn new complex concepts

Requirements

• 2-5 years experience in a technical Sales Engineering or similar role
• Strong knowledge of Cloud/SaaS technologies
• Strong understanding of Active Directory environments
• Understanding of network architecture
• Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
• Familiarity with MDM, RMM, or similar endpoint solutions
• Familiarity with MFA technologies such as TOTP, WebAuthn
• Experience configuring and deploying identity and/or directory solutions
• Experience with basic scripting languages such as bash/Powershell
• Experience with API integration and automation
• Experience with both direct and channel/partner sales cycles
• Must be fluent professionally (written and spoken) in Spanish and English

Benefits

• This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.
• JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English.
• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!
• JumpCloud® is an incredible place to share and grow your expertise!
• You’ll work with amazing talent across each department who are passionate about our mission.
• One of JumpCloud®'s three core values is to “Build Connections.”

Company Description

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents.

We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.