Role Description
Docker is looking for a Sales Enablement Specialist to support the day-to-day enablement needs of our Go-To-Market (GTM) organization. Reporting to the Head of Sales Enablement, you will manage core enablement systems, run role-specific new hire onboarding, organize and execute trainings, build the reporting that shows how enablement is landing with the field, and help keep the enablement team operating smoothly.
This is a great role for an enablement practitioner who enjoys variety:
-
One day youβre pulling a Gong and Mindtickle report β translating data to strategic action.
-
The next youβre running a live onboarding session with new hires.
-
The next youβre partnering with Marketing on a launch.
If youβre organized, resourceful, and energized by helping the sales team succeed, this role is for you.
Responsibilities
-
Systems & Administration
-
Own day-to-day administration of Mindtickle and other enablement systems: content, users, assignments, and reporting.
-
Keep enablement systems organized, up to date, and easy for the field to navigate.
-
Troubleshoot access and content issues, and act as the go-to point of contact for tool support.
-
New Hire Onboarding & Ramp
-
Build and run role-specific onboarding programs for new Sales and GTM hires, from curriculum design through live facilitation.
-
Meet regularly with new hires throughout ramp to check progress, answer questions, and be their go-to guide through onboarding.
-
Directly train new hires on core systems and processes (e.g., Salesforce, Mindtickle, Gong, and sales workflows) as part of onboarding.
-
Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs.
-
Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve.
-
Track new hire progress and readiness, flagging gaps to managers and enablement leadership.
-
Sales Insights & Reporting
-
Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness across Mindtickle and other systems.
-
Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps.
-
Use enablement and conversation intelligence data to identify where the GTM team needs more support, and recommend enablement programs to close the gaps.
-
Present reporting and insights to enablement and Sales leadership to inform program priorities.
-
Training & Program Execution
-
Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field.
-
Handle logistics for enablement programs: scheduling, communications, materials, and follow-up.
-
Create sales enablement content as needed β quick-reference guides, updates, and job aids.
-
Cross-Functional Support & Operations
-
Work cross-functionally with Marketing, Product, and other stakeholders to support enablement needs.
-
Support the operational backbone of the Enablement team: calendars, budgets, and program tracking.
-
Gather feedback data to help the team continuously improve programs.
Qualifications
-
2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS.
-
Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred).
-
Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation.
-
Experience building or interpreting reporting on enablement participation, completion, and program effectiveness.
-
Familiarity with conversation intelligence platforms such as Gong (or similar), and using call data to surface coaching and enablement insights.
-
Strong organizational and project management skills β you can juggle multiple programs and deadlines.
-
Comfortable creating content, including documents, guides, and presentations.
-
Excellent communication skills and a service-minded, βhow can I helpβ approach to the field.
-
Ability to work cross-functionally with Marketing, Product, and Sales leadership.
Requirements
-
Direct experience administering Mindtickle and Gong (or a similar sales engagement/conversation intelligence platform).
-
Experience designing or facilitating live or virtual sales training sessions.
-
Familiarity with sales methodologies such as Command of the Message or similar frameworks.
-
Comfort working with reporting or BI tools (e.g., Excel, Google Sheets, Tableau, Sigma) to build enablement dashboards.
-
Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus).
Benefits
-
Remote-first by design β Work from your home, with offices in Seattle and Paris for connection and collaboration.
-
Flexibility that fits your life β We trust you to manage your schedule while delivering great work.
-
Time to recharge β Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
-
Home office support β Set up your workspace for comfort and success.
-
Technology stipend β Equivalent to US$100 net per month to help support your work.
-
Learning & development β Annual stipend for conferences, courses, certifications, and continued learning.
-
Parental leave β 16 weeks of paid parental leave after six months of employment.
-
Equity for all full-time employees β Share in Docker's long-term success as we continue to grow.
-
Comprehensive benefits β Medical, retirement, and paid holidays vary by country.
-
Docker swag β Because representing the whale never gets old.