Role Description
As a Specialist, you will support ongoing regional field enablement efforts for our In-Store line of business. Your role will focus on delivering our customer facing teams the training they need to drive performance and consistency across the customer journey.
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Act as a bridge between our central strategy organization and teams on the ground.
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Partner closely with senior enablement managers and Pre/Post sales leaders.
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Deliver engaging training on our product, market positioning, value proposition, and internal processes.
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Create feedback loops to ensure continuous improvement.
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Execute new hire training programs.
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Reinforce product knowledge.
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Review customer calls to identify coaching opportunities.
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Facilitate workshops to drive adoption of best practices across the team.
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Focus on enabling frontline teams to be more effective — improving ramp speed, increasing win rates, boosting customer retention metrics, and driving expansion and upsell performance.
You are excited about this opportunity because...
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You enjoy supporting sales and post-sales teams by improving the way they work.
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You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices.
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You’re passionate about training and can deliver engaging live instruction with confidence and clarity.
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You take pride in reinforcing high standards of execution and gathering feedback from frontline teams.
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You want to contribute to a culture of performance excellence.
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You enjoy supporting continuous learning and skill development.
Qualifications
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1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
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Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
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Ability to translate playbooks and processes into engaging and impactful learning experiences.
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Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
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Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
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Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
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Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.
Company Description
In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.
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Best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM.
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Empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.
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In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings.
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The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities.
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Supports hospitality businesses across every channel — from discovery and delivery to on-premise dining.
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Reflects DoorDash’s broader commitment to empowering local businesses and fostering stronger connections between consumers and the places they love.