Role Description
Assists with Endo, Breast Care, Comm, SSS and Sports Med sales force ProCare and cross divisional program education for onboarding, sales training, and rep development to promote top line growth to the Endoscopy Division. Collaborates with sales, marketing, and leadership within the total Endo Division and other applicable divisions.
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Identifies ProCare and Flex training and developmental needs and curates training initiatives and curriculum that can be tracked and reported.
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Promotes ProCare and Flex Finance selling mastery and selling proficiency throughout the continuum of education and drives usage across all digital training platforms and advanced sales tools.
Responsibilities include:
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Understanding total Endoscopy's business goals and creating all ProCare/Customer solutions education programs to align with the division’s current goals and future strategy.
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Maintaining a strong knowledge of ProCare’s full portfolio (service and onsite), competitors, and programs for endoscopy division's sales forces.
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Building and maintaining strong relationships with key stakeholders and total Endo sales force to ensure training is relevant and actionable to drive ProCare growth.
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Building training programs and content such as rep podcasts, modules, selling guides, and educational videos specific to enable the sales forces to deliver outstanding solutions and value to our customers.
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Identifying skills and behaviors of top performing reps and cultivating those skills to drive those behaviors to all sales reps.
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Mastery in digital project management, responsible for customizing and launching content to be delivered via sales enablement digital platforms.
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Digital Content Management: prioritize, create, integrate, and publish LMS training materials to the sales professionals; implement and manage on-going feedback with the sales professionals to drive continuous improvement.
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Training: build out a course calendar of formal and informal sessions covering new hires sales training, advanced imaging courses, ongoing skill development, etc.
Qualifications
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At least 6 years medical device OR experience with a strong track record of success.
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Experience in teaching, mentoring, coaching, and developing others.
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Demonstrates patience and a passion for educating others.
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Ability to take complex concepts and skills into small, manageable “chunks.”
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Ability to tailor coaching and training specific to an individual, instead of a “one approach fits all” mentality.
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Demonstrates ability to prioritize and execute objectives in a timely manner.
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Has a positive attitude and is solution-oriented.
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Demonstrates ability to work, make decisions and solve problems independently.
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Ability to communicate and present information effectively, both verbally & in written form, with key stakeholders and customers.
Requirements
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Exerting up to 50lbs of force occasionally, and/or up to 20lbs of force constantly to move objects.
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Must be able to travel.
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Must be able to communicate with large groups of people.
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Must be able to communicate telephonically.
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Must be able to use common office equipment.
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Must be able to maintain appropriate credentials to attend live surgeries or training labs.
Education/Training Required
Travel Percentage