Role Description
As the Personal Care Solutions (PCS) Sales Director, you will lead the commercial activities for your assigned customers. You will be responsible for:
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Developing and executing key account sales and pricing plans.
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Developing new customer pipeline.
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Resolving issues throughout the order-to-cash cycle.
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Working in a high-performing cross-functional team.
You will have demonstrated the ability to “sell the plan” to the customer and also “plan the sale” with the cross-functional PLZ teams, notably R&D, Manufacturing, and Procurement teams. You are accomplished at working within an integrated, multi-site environment with varying levels of integration.
Key Responsibilities:
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Develop and execute key accounts and division plans to achieve annual operating budgets and establish remedial actions when necessary to deliver gross margin commitments.
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Establish current and new customer growth and margin opportunity pipeline, continually adding, culling, and re-prioritizing initiatives.
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Collaborate with R&D to establish plans for outbound innovation development for selected customers and present innovation plans with strategic selling materials.
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Partner with Procurement and Manufacturing teams to plan capacity, provide monthly input to the Supply Inventory Operations & Planning process, and develop ad hoc plans to address supply/demand gaps.
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Collaborate with the Product Strategy Director to leverage the PLZ personal care knowledge in order to develop customer sales presentations.
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Team up with the Project Leadership team to inform internal stakeholders of customer requirements and inform customers of PLZ’s capabilities/timelines.
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Periodic reporting to leadership of progress against plans.
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This is a senior customer management position that will work with all internal teams as well as senior leaders and executives.
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Other responsibilities as directed based on business need.
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Car and air travel ~20%.
Qualifications
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Bachelor’s degree with 10+ years of sales management and leadership in large ($500m) business plus smaller/faster growth companies (Big + Small).
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Consumer packaged goods and make-to-order selling experience required.
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Personal Care, contract manufacturing industry knowledge preferred.
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Superior customer management skills, adept at negotiation strategies and managing continual change to produce year after year growth and margin improvement.
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Strategic thinker with problem-solving skills.
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Results-oriented and data-driven mind-set with strong business acumen.
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Strong presentation skills with the ability to synthesize, summarize, and communicate to cross-functional teams and senior leadership.
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Demonstrated ability to work effectively in a diverse team environment, across remote and multiple locations, and operate independently to achieve objectives.
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Ability to engage, influence and collaborate cross-functionally.
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Excellent oral and written communication skills with the ability to build strong relationships with peers and colleagues.
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Exceptional organization skills with the ability to manage and prioritize tasks.
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Upholds the highest ethical standards and leads by example.
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Impeccable attention to detail and accuracy.
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Ideal candidate is located on the West Coast of the United States.
Requirements
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10+ years of sales management experience.
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Experience in consumer packaged goods and make-to-order selling.
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Knowledge of the personal care and contract manufacturing industry.
Benefits
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Medical, Dental & Vision benefits.
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Company paid Life and Short-Term disability.
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Voluntary benefits including additional life, disability, and hospital/accident insurance.
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401k & company provided match.
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Paid Time Off.
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Bonus incentive programs (Note, bonuses are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance).