[Hiring] Sales Development Representative APAC @Freightos

Role Description

We’re looking for an incredible sales development representative who can help qualify and nurture inbound leads, identify outbound opportunities, and get them ready for the slam dunk. On the inbound side, you’ll have a steady stream of leads, detailed information on how they came to us, and insight on how to help them advance. Following a tried and true system, you’ll nurture, qualify, and assign leads, while keeping our CRM nice and clean.

On the outbound side, you’ll use advanced marketing strategies, including social media prospecting and outbound calling, to help prospect, identify, and reach out to accounts so our closers can close. Our ideal applicant has a bachelor’s degree in a business or marketing-related field, but we will consider sufficient sales experience, drive, and know-how too. We will provide on-the-job training in our sales and marketing strategies and products.

This position is remote within the APAC region and might require some travel for tradeshows, in-person team onsite, and events.

Responsibilities

• Identify prospects & contact & nurture them through social media marketing, sales tools, emails, and phone calls in the APAC market.
• Set qualified leads up to get locked down with our sales closers.
• Tap into our industry presence and extensive research to qualify and assign inbound leads.
• Live and breathe customer needs to understand how our products help them move goods around the world.
• Keep our CRM updated with vigilant qualification and assignment of leads, based on geographies, products, and user types.
• Demo our different products to customers and create a sticky introduction to the sales executive.
• Bring in new customers and soar with KPIs based on the number of new accounts signed up for our eBooking and SaaS products.
• Own your pipeline from the moment a lead lands on your desk until it’s successfully handed over to Sales.

Qualifications

• Excellent communication skills, with proficiency in neutral English.
• Business-level proficiency in Mandarin is a great plus; other languages such as Thai, Korean, and Hindi will also be considered.
• Ability to adapt communication styles for different regional markets and across diverse cultural contexts.
• 2 to 4 years of proven experience in SDR, prospecting, and sales in the APAC region.
• Strong cold call capabilities.
• Computer proficiency and familiarity with automation tools, AI applications, and social media.
• Strong customer service orientation and time management skills.
• Experience with SaaS and CRM software (HubSpot and Zoho preferred) and sales engagement tools (e.g., Mixmax, Cognism).
• Experience in logistics or freight is a plus, but not required.
• Bachelor’s degree in a business-related field.

Benefits

• Annual training budget for personal and professional development.
• Eligibility to receive equity incentive grants that vest over time.
• Work with a multicultural global team, gaining new perspectives and experiences.
• Health and accident insurance for peace of mind.
• Stability of a full-time role with a structured Monday-to-Friday schedule.
• Flexibility to maintain a healthy work-life balance.