[Hiring] Sales Development Representative @Grafana Labs

Role Description

As a Sales Development Representative (SDR), you will focus on three core missions:

• Help users and prospects navigate their Grafana journey by engaging with and listening to them to provide appropriate resources and guidance.
• Partner with our Sales Team to connect with influential people in organizations to identify new business opportunities that contribute to our revenue goals.
• Develop valuable, transferable skills to help achieve your career goals.

In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to:

• Research and have a detective mindset to craft thoughtful, value-add messaging.
• Be confident driving business conversations on the phone.
• Know how to use AI as a tool to constantly improve productivity.

This is a demanding and rewarding role in a fast-paced and challenging environment. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership.

Qualifications

• Located in NORAM
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Willingness and ability to take on any task - no matter how small or big - with a focus on quality
• Resourceful and proactive in an environment that is constantly evolving
• Driven by purpose and by winning with a team-first attitude

Requirements

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts
• Use Salesforce and Grafana dashboards for lead and account management and research
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
• Drive effective discovery conversations to understand users’ needs and goals to provide them the appropriate resources
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales to win as a team

Benefits

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key - 30 days of annual leave

Compensation & Rewards

In the United States, the OTE compensation range for this role is $80,750 - $83,650. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits.

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.