[Hiring] Sales Development Representative @Concert8 Solutions Inc

Role Description

We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses. If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you.

Key Responsibilities

• Outbound Sales & Lead Generation
  • Conduct outbound cold calls to prospective clients.
  • Send personalized emails and LinkedIn outreach.
  • Generate qualified leads and identify decision-makers.
  • Build targeted prospect lists through online research.
  • Follow up consistently with prospects.
• Lead Qualification & Appointment Setting
  • Qualify prospects by understanding their business needs.
  • Present services professionally and confidently.
  • Schedule qualified appointments for the sales team.
  • Maintain detailed notes for every qualified lead.
• CRM & Pipeline Management
  • Keep CRM records accurate and up to date.
  • Track outreach activities and follow-up schedules.
  • Monitor pipeline progress and report weekly results.
• Sales Support
  • Prepare follow-up emails and sales materials.
  • Coordinate appointments and reminders.
  • Support sales initiatives and campaign activities.

Qualifications

• Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.
• Proven experience making unsolicited outbound calls.
• Experience researching and building prospect lists.
• Strong English communication skills.
• Comfortable speaking with business owners and decision-makers.
• Experience using CRM systems.
• Strong organizational and follow-up skills.
• Able to work independently in a remote environment.

Preferred

• Experience supporting North American clients.
• BPO outbound sales experience.
• Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms.
• Experience with LinkedIn prospecting and email outreach.
• Familiarity with coworking, real estate, or creative industries is an advantage.

Performance Expectations

• Daily outbound call activity
• Qualified leads generated
• Appointments booked
• Lead conversion rate
• CRM accuracy
• Consistent follow-up
• Overall sales pipeline contribution

Ideal Candidate

• Self-motivated and proactive
• Results-driven
• Resourceful and organized
• Comfortable handling rejection
• Coachable and eager to learn
• Persistent and goal-oriented
• Able to work with minimal supervision

Work From Home Requirements

• Reliable computer
• Stable high-speed internet
• Backup internet connection
• Professional headset with microphone
• Quiet home office
• Webcam for meetings
• Backup power source preferred

Compensation & Benefits

• Competitive monthly service fee
• Performance-based incentives
• Paid training
• Ongoing coaching and development
• Career growth opportunities
• Long-term, stable employment

Work Schedule

This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday–Friday).

Please send your cv to: [email protected]