[Hiring] Sales Development Representative @Arketa

Role Description

As a Sales Development Representative (SDR), you’ll be the first point of contact for prospective customers, using creative outreach methods to introduce them to Arketa and demonstrate how we can help their business thrive.

• Focus on small and mid-sized wellness studios & entrepreneurs.
• Drive outbound sales through high volume phone calls (4-6 hours per day), emails, social media messaging, and other innovative approaches.
• Build initial connections with potential clients while managing your pipeline meticulously.

If you thrive on connecting with people, love fitness, and are eager to grow your career, this is your chance to make an impact.

30/60/90 Expectations

• 30 Days: Generate our minimum of SQLs. Gain product knowledge, meet the team, and refine your sales skills.
• 60 Days: Double our minimum of SQLs and push towards higher volume.
• 90 Days: Achieve the full monthly SQL quota, and this is just your launching pad.

What You’ll Do

• Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS.
• Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa.
• Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context.
• Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses.
• Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks.
• Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance.
• Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps.

Qualifications

• Fitness Enthusiast: You’ve worked in a fitness studio and understand the ins and outs of studio software (bonus if you’ve used Arketa, Mindbody, Wellnessliving, Marianatek, or Momence).
• Sales Talent Potential: You’re ready to dive into outbound efforts using phone, email, messaging, and creative outreach.
• Strong Communicator: You can easily connect with people, articulate ideas clearly in both written and verbal communication, and excel at building rapport.
• Grit & Determination: You thrive on connecting with people and are excited to overcome obstacles to drive results.
• Organized & Driven: You can manage multiple priorities and are resourceful in problem-solving to meet business needs.
• Mission-Aligned: You’re passionate about wellness and excited to help fitness studios grow with Arketa’s innovative platform.

Nice to have

• Formal tech/SaaS sales experience.
• Some cold-calling experience, ideally in SMB SaaS, selling to fitness studios, restaurants, or small businesses.
• Familiarity with Hubspot, Nooks (or a parallel dialer), Instagram, Loom, Vidyard and lead sources.
• BA/BS degree preferred but not required.

Benefits

• Competitive Salary, Stock Options, and Performance-based Bonuses.
• Comprehensive Medical, Vision and Dental Insurance.
• Wellness Reimbursement.
• Ownership and Opportunity for Advancement.
• Estimated annual base salary is up to $50,000 USD plus commission, depending on experience and qualifications.