[Hiring] Sales Development Representative @PatientNow

Role Description

PatientNow is a leading healthcare technology company focused on helping aesthetic and wellness practices grow through innovative software, AI-powered solutions, and exceptional customer experiences. Our mission is to empower practices to streamline operations, strengthen patient engagement, and drive sustainable business growth.

We are seeking a motivated, high-energy Sales Development Representative (SDR) to join our growing sales organization. This role is critical to generating pipeline growth by engaging prospective customers, qualifying opportunities, and scheduling high-quality product demonstrations for our sales team. As the first point of contact for many prospects, the SDR plays an essential role in delivering a strong customer experience while representing the PatientNow brand with professionalism, urgency, and authenticity.

The ideal candidate is curious, coachable, resilient, and thrives in a fast-paced environment. This is an excellent opportunity for someone looking to build a long-term career in SaaS sales within a high-growth organization that values ownership, accountability, and continuous development.

Qualifications

• 1+ years of experience in sales development, business development, customer service, or a related customer-facing role preferred.
• Strong verbal and written communication skills with the ability to build rapport quickly.
• Highly organized with strong time management and prioritization skills.
• Self-motivated with the ability to work independently in a fast-paced, metrics-driven environment.
• Coachable mindset with a willingness to learn modern sales methodologies and best practices.
• Strong problem-solving skills and the ability to think creatively when engaging prospects.
• Comfortable handling high activity levels across calls, emails, and multi-channel outreach.
• Experience using Salesforce, Outreach.io, or similar CRM and sales engagement platforms preferred.
• SaaS, healthcare technology, or aesthetics industry experience preferred.
• Bachelor’s degree or equivalent professional experience preferred.

Requirements

• Generate qualified sales opportunities through a combination of inbound lead follow-up and strategic outbound prospecting efforts.
• Engage prospective customers through phone, email, text, LinkedIn, and other personalized outreach methods to drive meaningful conversations.
• Schedule qualified product demonstrations for Account Executives.
• Conduct discovery conversations to understand prospect needs, business challenges, and operational goals within the aesthetics and wellness industry.
• Build and maintain a healthy pipeline of opportunities by consistently executing outbound campaigns and follow-up activities.
• Develop a strong understanding of PatientNow’s products, value proposition, and industry landscape to effectively position solutions.
• Accurately document prospect interactions, activities, and pipeline updates within Salesforce and Outreach.io.
• Collaborate closely with marketing and sales leadership to improve lead conversion rates and overall sales effectiveness.
• Consistently achieve or exceed monthly and quarterly activity and pipeline generation targets.
• Contribute to a positive, high-performance team culture through collaboration, feedback, and continuous improvement.

Benefits

• Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market.
• Collaborate with a talented, curious team that values experimentation, learning, and customer empathy.
• Be empowered to lead with autonomy while supported by strong leadership and product discipline.
• Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit at a desk and work on a computer for prolonged periods.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Note: PatientNow jobs are listed on our careers page patientnow.com/careers and select job boards. We will never ask for payment or sensitive info. Official emails come from @patientnow.com, @recura.ai or [email protected].