[Hiring] Sales Development Representative @Hire Overseas

Role Description

We're looking for a Sales Development Representative to support the revenue team of a leading U.S.-based corrugated packaging manufacturer. This role combines CRM management, outbound calling, and lead generation support to drive pipeline growth and improve account penetration across existing and prospective customers.

• Keep the CRM clean and actionable.
• Identify opportunities within existing accounts.
• Execute structured outbound call campaigns targeting U.S.-based business professionals.

Qualifications

• 2+ years of experience in inside sales, SDR, BDR, CRM administration, or B2B outbound calling.
• Hands-on experience with a CRM system such as SugarCRM, Salesforce, HubSpot, or similar.
• Strong English communication skills both verbal and written.
• Experience calling and speaking confidently with U.S.-based business professionals.
• High attention to detail and accuracy in data entry and CRM management.
• Organized and able to manage multiple tasks and follow structured processes.
• Proactive mindset: you identify issues and opportunities without being asked.
• Availability during U.S. business hours.

Requirements

• Maintain and update records in SugarCRM with accuracy and consistency.
• Ensure completeness across all accounts and contacts and remove duplicate or outdated records.
• Segment and organize account lists for targeted outreach.
• Generate basic reports to support sales activity and pipeline visibility.
• Analyze CRM data to identify underpenetrated accounts, inactive customers, and re-engagement opportunities.
• Research accounts to identify additional contacts and decision-makers.
• Support account expansion efforts through structured outbound outreach.
• Conduct outbound calls to existing customers, warm prospects, and cold prospects.
• Execute structured call campaigns and follow defined call cadences.
• Qualify leads using discovery questions and schedule meetings for the sales team.
• Log all call activity and outcomes accurately in the CRM.
• Assist with lead follow-up and nurturing activities.
• Maintain clear and detailed notes for all prospect interactions.
• Coordinate with the internal sales team on next steps and handoffs.
• Support ongoing lead generation initiatives and campaigns.

Benefits

• You will be paid in USD (bi-monthly: every 15th and 30th).
• Paid Time Off in accordance with company policy.
• Observance of Holidays per company guidelines.
• 100% remote setup so you can work wherever you're most productive.
• Work directly with a U.S.-based sales organization with clear expectations and structured processes.
• Opportunity to grow into a more advanced sales role over time.

How to Apply

Please include:

• Your updated resume.
• A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with outbound calling and CRM management, and walking through how you have contributed to pipeline growth in a previous role.

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

• Initial Application - Submit your application and complete our prequalifying questions.
• Video Introduction - Record a video introduction to showcase your communication skills and work experience.
• Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable).
• Recruitment Interview - Initial screening with our talent team.
• Executive Interview - Meet with senior leadership to discuss role alignment.
• Client Interview - Final interview with the client team you'd be supporting.
• Background & Reference Check - Professional reference verification.
• Job Offer - Successful candidates receive a formal offer to join the team.

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.