[Hiring] Sales Development Representative @Mark43

Role Description

We are seeking a high-energy, motivated Sales Development Representative (SDR) to join our growing sales team. This role plays a critical part in fueling our pipeline by generating and qualifying leads in support of our Volume Account Executives. This is a high-activity, high-impact role—perfect for someone who thrives on outbound calls, fast sales cycles, and goal-oriented execution.

• Execute consistent, high-quality outbound outreach via phone, email, and social channels to identify, engage, and qualify public safety agencies.
• Proactively research and prospect into new agencies to drive awareness and generate pipeline within assigned territories.
• Engage inbound leads professionally and efficiently, assessing fit and coordinating timely handoff to Account Executives.
• Collaborate closely with AEs to align on messaging, territory strategy, and lead prioritization.
• Work with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches.
• Maintain accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform.
• Develop a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations.
• Meet and exceed activity- and meeting-based goals as part of a fast-moving, high-accountability SDR team.
• Deliver a positive, informed, and professional early experience for all prospective customers you engage.

Qualifications

• 1–3 years of Sales Development or inside sales experience—preferably in a SaaS or high-volume environment.
• Proven history of meeting/activity-based quotas.
• Strong verbal and written communicator—confident in high-frequency cold calling.
• Experience with Salesforce and a modern sales engagement tool.
• Self-starter mindset with strong organizational skills and results orientation.
• Ability to thrive in a fast-paced, metrics-driven role.
• Interest in public sector or government technology is advantageous but not required.
• Bachelor’s degree preferred.

Requirements

• CRM platforms such as Salesforce for lead management and pipeline tracking.
• Sales engagement tools for sequencing, outreach, and activity logging.
• Collaboration tools for internal communication and team coordination.
• LinkedIn and other prospecting tools for research and lead sourcing.
• Real-time engagement or chat tools for inbound lead response.

Benefits

• Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector.
• Responsibility for contributing to mission-critical software that supports first responders and government agencies.
• A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams.
• Opportunities for career growth in an environment that celebrates your achievements.
• Exposure to enterprise software products and government sales best practices.
• Direct mentorship and support from experienced sales leaders.
• A team that values your input and fosters a culture of innovation and excellence.
• A workplace dedicated to enhancing public safety through impactful software solutions.