[Hiring] Sales Coordinator (Data Analytics) @Lightspeed Commerce, Inc.

Role Description

We’re looking for a Sales Coordinator (Permanent Work from home) to join our team in Manila. Reporting to the Sales Operations Manager and collaborating closely with our North-American Retail go-to-market team, you’ll play a key role in supporting our Sales department’s operations. Please note that you will be working North-American (NOAM) time shifts in this role.

• Provide sales operations with hardware forecasts to ensure risks of stock outages/backorders are minimized.
• Supporting sales teams with data entry for applications and submit supporting documentation for the relevant teams.
• Monitor existing applications through lifecycles and engage with relevant teams and customers, where necessary, to ensure successful boarding of new merchants.
• Action updates to existing accounts related to addresses, banking information and ownership changes.
• Support Leadership team members with occasional administrative tasks.
• Assist in the maintenance of accurate records in company CRM.
• Ensure launch cases are correctly created and received by Launch team with payments being processed.
• Maintain and improve lead/account data quality through data scrubbing, enrichment, and CRM management while identifying opportunities to reduce manual work.
• Support sales operations by analyzing workflows, leveraging AI tools and automation, and improving process efficiency across lead generation and reporting.
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

Qualifications

• Previous experience in a fast-paced, administrative or customer service role.
• Stellar time management and organization skills.
• Remarkable communication skills.
• Prior experience working in a retail environment.
• Experience with CRM systems, spreadsheets, lead enrichment, or data operations tools such as Clay.
• Strong analytical mindset with an interest in AI workflows, automation, and operational process improvement.

Benefits

• Market-leading salary package.
• Permanent work from home setup.
• Coworking space available, if needed.
• We follow the PH holidays!
• Benefits you can enjoy from day one:
• HMO for you and your 2 dependents (Maxicare).
• 15 Vacation leaves.
• 10 Sick leaves.
• Government Mandated Benefits.
• Food Allowance of 1000PHP per month.
• Work from Home Allowance of 1000PHP per month.
• Health and wellness benefit of 7500PHP per year.
• Free LinkedIn Learning License.
• Free access to Mental Health support and coaching services.
• Opportunity to grow your career in a company that values internal mobility.
• Exciting online and in-person events hosted regularly by our Manila Culture Club.