[Hiring] Sales Coordinator @Kitsch

Role Description

KITSCH is currently looking for a sales coordinator to support the account management team in the day-to-day operations of grocery and specialty accounts, helping drive client satisfaction, sales growth, and operational efficiency across the beauty category.

• Account & Client Support:
  • Assist the account manager in managing day-to-day communication with grocery and specialty accounts.
  • Help prepare and follow up on purchase orders, confirmations, and shipment tracking.
  • Support the account manager in resolving client issues or escalations in a timely manner.
• Sales Support & Reporting:
  • Pull and organize weekly/monthly sales reports.
  • Track sell-through, scan data, and inventory levels to identify opportunities or risks.
  • Assist in preparing presentations, line sheets, and sell-in materials for buyer meetings.
  • Monitor account performance against targets and flag variances to the account manager.
  • Support the account manager in building and updating sales forecasts based on scan data and account feedback.
• Product & Assortment Coordination:
  • Coordinate new item setup forms (NIFs) and ensure all required information is submitted accurately and on time.
  • Track product assortment changes, planogram updates, and new launches by account.
  • Assist with competitive analysis and market research to identify product gaps and trends within the grocery and specialty channel.
• Promotional Planning Support:
  • Track promotional calendars, deal submissions, and ad commitments by account.
  • Monitor promotional performance and report results to the account manager.
• Distributor & Logistics Coordination:
  • Coordinate with warehouse on special handling requirements, case vs. eaches fulfillment, and order priorities per account.
  • Assist in managing chargeback processing, credits, and returns in coordination with finance.
• Cross-Functional Collaboration:
  • Liaise with internal teams including logistics, marketing, finance, and operations to ensure smooth order execution.
  • Support onboarding of new accounts by gathering required vendor setup documentation.
  • Coordinate with buyers and internal teams on planogram submissions and new item introductions.
• Retailer Portal & Administrative Management:
  • Maintain and manage vendor portals.
  • Manage and organize internal trackers, calendars, and meeting notes.
  • Assist in preparing for sales meetings, and buyer presentations.
  • Perform additional related duties as required.

Qualifications

• 1 - 2 years of experience in sales coordination, account management, or a related role - beauty or consumer goods industry preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication skills, both written and verbal.
• English proficiency required - C1 level or above.
• Advanced proficiency in Microsoft Excel - comfortable pulling, organizing, and analyzing sales data (pivot tables, vlookups, etc.).
• Experience with NetSuite required - order management, reporting, and invoicing.
• Experience with retailer vendor portals a plus.
• Detail-oriented, proactive, and a strong team player.

Requirements

• Working Hours: 9:00 am / 6:00 pm PST.
• Type of Contract: Full-Time (Contractor / Freelancer Agreement).
• Modality: Remote.

Benefits

• A dynamic team.
• An open mind for new ideas.
• Growth… growth and some more growth!