[Hiring] Sales Coordinator @Lightspeed Commerce, Inc.

Role Description

We’re looking for a Sales Coordinator (Permanent Work from home) to join our team in Manila. Reporting to the Sales Operations Manager and collaborating closely with our North-American Retail go-to-market team, you’ll play a key role in supporting our Sales department’s operations. If you’re organized, ambitious, and thrive in fast-paced environments, this is your chance to join a dynamic, growing organization.

Please note that you will be working North-American (NOAM) time shifts in this role.

What you’ll be doing:

• Provide sales operations with hardware forecasts to ensure risks of stock outages/backorders are minimized.
• Supporting sales teams with data entry for applications and submit supporting documentation for the relevant teams.
• Monitor existing applications through lifecycles and engage with relevant teams and customers, where necessary, to ensure successful boarding of new merchants.
• Action updates to existing accounts related to addresses, banking information and ownership changes.
• Support Leadership team members with occasional administrative tasks.
• Assist in the maintenance of accurate records in company CRM.
• Ensure launch cases are correctly created and received by Launch team with payments being processed.
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

Qualifications

• Previous experience in a fast-paced, administrative or customer service role.
• Stellar time management and organization skills.
• Remarkable communication skills.
• Prior experience working in a retail environment.

Benefits

• Genuine career opportunities in a company that’s creating new jobs every day.
• Work in a team large enough for growth but lean enough to make a real impact.
• Exposure to modern and proven technology.
• Ability to work and grow in a truly flexible environment.
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture.
• Market-leading salary package.
• Permanent work from home setup.
• Coworking space available, if needed.
• We follow the PH holidays!
• Benefits you can enjoy from day one:
• HMO for you and your 2 dependents (Maxicare).
• 15 Vacation leaves.
• 10 Sick leaves.
• Government Mandated Benefits.
• Food Allowance of 1000PHP per month.
• Work from Home Allowance of 1000PHP per month.
• Health and wellness benefit of 7500PHP per year.
• Free LinkedIn Learning License.
• Free access to Mental Health support and coaching services.
• Opportunity to grow your career in a company that values internal mobility.
• Exciting online and in-person events hosted regularly by our Manila Culture Club.