[Hiring] Sales Consultant @LifeLabs Learning

Role Description

LifeLabs Learning is seeking an experienced Sales Consultant/Account Executive to join their team in an end-to-end sales role. In this position, you will guide organizations from first engagement through long-term partnership including generating new business, converting prospects into clients, and growing existing client relationships through thoughtful rebooking and expansion. You will act as a trusted learning and development (L&D) advisor, helping clients transform their workplaces into practice labs for life’s most useful skills. This role blends pipeline development, consultative selling, portfolio management, and account growth, with a strong focus on client impact and relationship-first sales.

This is a fully remote position with flexibility on candidate location and preference for candidates located in New York Metropolitan Area or San Francisco.

Key Responsibilities

• Pipeline Development & Opportunity Generation:
  • Proactively identify, engage, and nurture sales opportunities across both new and existing clients, building a healthy, forward-looking pipeline.
  • Build consistent pipeline to hit your quarterly and annual target. Own your number.
  • Leverage the tech stack you have access to (ZoomInfo, Hubspot, Gong) to actively prospect into potential accounts.
  • Cultivate relationships with target buyers using a deeply diagnostic first, consultative approach.
  • Understand prospective and existing clients’ unique needs, goals, challenges, org culture, and structure, tailoring solutions accordingly.
  • Partner with Marketing and internal teams to optimize lead generation, uncover expansion opportunities, and refine sales strategies.
  • Analyze sales data, pipeline health, and client feedback to inform business development and account planning.
  • Build expertise in your assigned portfolio, including trends, challenges, and opportunities influencing buying decisions.
  • Maintain accurate and up-to-date CRM (HubSpot) data to support learning, forecasting, and decision-making.
• Client Rebooking, Expansion & Portfolio Management:
  • Inspire trust, spark delight, and create confidence that a LifeLabs partnership will deliver meaningful impact.
  • Lead discovery, follow-up, and rebooking conversations as a keen diagnostician, thoughtful partner, and L&D subject-matter expert.
  • Propose (and close) thoughtful, simple solutions that meet client needs and lead to initial bookings, renewals, and additional engagements.
  • Consult clients on improving program effectiveness (e.g., satisfaction, attendance, learning retention, and impact on organizational goals).
  • Follow up after programs to assess success, gather insights, and identify future opportunities.
  • Serve as primary point of contact through Onboarding and active program management.
  • Lead impact calls, drive rebookings, and account expansion conversations.
  • Collect and maintain high-quality data across your portfolio to power strong client and business decisions.
  • Review HubSpot metrics independently and with your Manager to support ongoing growth and development.
• Client Communication & Professional Excellence:
  • Deliver seamless, responsive, and high-quality client experience across all stages of the relationship.
  • Respond to client and prospect communications within 24 hours (or sooner when appropriate).
  • Send all materials on time and with accuracy (e.g., learning journeys, proposals).
  • Show up to all calls and meetings on time and send follow-up materials when promised.
  • Lead virtual and in-person meetings with strong preparation, professionalism, and presence.
  • Represent LifeLabs with clarity, warmth, authority, energy, and playfulness.
• Networking & Event Representation:
  • Attend key account meetings, Culture Club, conferences, partner events, and networking events within your assigned portfolio.
  • Leverage events to generate new opportunities, deepen relationships, and follow up with leads and clients post-event.
  • Prepare thoroughly by researching attendees and client history.
  • Showcase the value of LifeLabs offerings, elicit “aha moments,” and create space for dialogue and questions.

Experience Requirements

• Sales Experience: At least 3 years of overall sales experience, including at least 1 year of B2B experience.
• Executive Sales: Experience selling to Directors-level and higher roles.
• Track Record of Success: Demonstrable success with an individualized methodology.

Strongly Preferred Experience

• Experience selling to HR and Learning & Development (L&D) leaders.
• Background in L&D or a related industry.

Benefits

• Medical, Dental, 401k, and more included; additional details will be provided as appropriate.