[Hiring] Sales and Service Operations Analyst @Curriculum Associates

Role Description

The Sales and Service Operations Analyst will work cross-functionally across Sales, Service, Finance, and Business Systems to support and enhance the company’s sales operations infrastructure. This role is responsible for executing key processes such as sales compensation and analytics, while identifying opportunities to improve, automate, and scale those processes.

This individual will leverage data, systems, and analytical thinking to drive accuracy, efficiency, and insight across sales operations. The role offers the opportunity to contribute to process redesign, automation initiatives, and broader operational analysis, while developing deep expertise in sales compensation and the K–8 educational industry.

The impact you'll have:

• Calculate and manage sales commissions and incentive-based compensation, including variance analysis, budgeting, and forecasting.
• Own and continuously improve key processes related to sales compensation, including identifying inefficiencies and implementing scalable solutions.
• Build, maintain, and enhance analytics and reporting to support decision-making across Sales and Service organizations.
• Partner cross-functionally with Sales, Finance, and Business Systems to ensure accurate data flows and alignment across systems.
• Support automation and process improvement initiatives, including leveraging tools such as Alteryx, SQL, and BI platforms.
• Perform rigorous data validation to ensure accuracy and integrity of calculations, reports, and systems.
• Provide insights and recommendations through analysis of sales performance, compensation outcomes, and operational trends.
• Ensure compliance with company policies, procedures, and compensation plans.

Qualifications

• Strong analytical and problem-solving skills with the ability to work with complex datasets and financial models.
• Demonstrated ability to translate data into actionable insights and recommendations.
• Advanced Excel skills; experience with SQL, Alteryx, or similar data/automation tools strongly preferred.
• Experience with BI tools (e.g., Domo, Tableau, Power BI) and CRM systems (e.g., Salesforce) preferred.
• High attention to detail with a strong track record of accuracy and data validation.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.
• Strong communication skills with the ability to partner effectively across functions.
• Continuous improvement mindset with interest in process optimization and automation.

Requirements

• Bachelor’s Degree in Accounting, Finance, Business, Economics, or related field required.
• 3–5 years of experience in sales operations, finance, commissions, or related analytical roles.
• Experience working with sales compensation processes, financial analysis, or operational analytics preferred.

Pay Range

This role’s range is $69,250-$118,250. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. This role is also eligible to participate in the company bonus plan. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.

Benefits

• Medical, dental, vision, and basic life insurance coverage for employees and their families.
• Enrollment in the company’s 401k plan with employer match.
• Flexible vacation and sick policy in addition to twelve paid holidays.
• Winter office closure between Christmas and New Year's.
• A number of additional perks and benefits.