Role Description
The Sales Advisor role is crucial to our mission of delivering a transformative Co-Active experience to all our customers. As an Advisor, you will be responsible for:
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Converting inbound leads into enthusiastic participants in our coach training and leadership programs.
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Guiding potential and active clients through the registration process, ensuring they feel supported and informed at every step of their journey.
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Creating a true Co-Active experience, allowing customers to fully understand and connect with our values and offerings.
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Acting as a trusted partner to our clients, providing insightful answers to their questions.
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Following up with current customers to offer additional opportunities that enhance their engagement with our programs.
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Contributing to our expansion into organizational (B2B) business.
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Innovating and collaborating cross-functionally to shape how Co-Active sells to both individuals and organizations.
Key Responsibilities
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Inbound conversion (primary focus):
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Convert inbound leads into customers by effectively communicating the value of our coach training and leadership programs.
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Guide prospective participants through the registration process, ensuring a seamless experience.
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Respond promptly and professionally to questions from potential candidates and participants.
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Embody the ethos of Co-Active customer support in every interaction.
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Follow up with current customers to identify and offer additional opportunities.
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Maintain detailed, accurate records of interactions with leads and customers in our CRM.
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Achieve individual and team conversion targets and contribute to overall sales and revenue goals.
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B2B and organizational business (growing focus):
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Identify and qualify organizational opportunities through inbound conversations.
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Execute targeted outreach to HR, L&D, OD, and Talent leaders.
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Guide prospects through a needs-based discovery process.
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Create and present proposals that align with each client's values and business objectives.
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Contribute to the development of B2B sales assets, messaging, and playbooks.
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Team and process:
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Collaborate with the sales and customer success teams for a cohesive approach.
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Stay current on our program offerings and industry trends.
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Represent the company at webinars and events.
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Suggest and help implement improvements that streamline processes.
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Occasional availability outside of normal working hours to support webinars.
Qualifications
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4+ years of experience in consultative sales with a proven track record of closing.
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Demonstrated ability to manage a high volume of inbound conversations while staying organized.
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Experience qualifying leads using BANT or an equivalent framework.
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Experience with generating new business through outbound prospecting and relationship building.
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Experience selling to HR, L&D, OD, or Talent leaders is highly desirable.
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Proficient in CRM platforms (e.g., HubSpot) and digital sales tools.
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Self-directed and accountable: able to manage time effectively and prioritize inbound demand.
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Proven track record of consistently meeting or exceeding sales quotas.
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Strongly Preferred:
Coaching Background.
We're Excited About You Because
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You're a Consultative Communicator: Able to listen deeply and tailor messaging.
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You Initiate: Driven and confident in earning new business.
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You're a High Achiever: Self-motivated and committed to performance targets.
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You're Versatile: Able to switch between fast inbound conversion and longer B2B cycles.
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You're Market-Savvy: Understand trends in corporate learning and coaching.
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You're a Team Player: Collaborate across departments with humility.
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You're a Builder: Spot inefficiencies and enjoy problem solving.
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You're Growing: A lifelong learner with a growth mindset.
Benefits
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Work remotely from your home.
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Medical, dental, and vision plans available.
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Monthly Wi-Fi stipend.
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Generous PTO and annual holidays.
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Employee Stock Ownership Plan.
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401k Retirement Plan.
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Free Employee Registration Program for CTI programs.
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Parental leave.
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OTE for this role is $125,000, with a base salary of $60,000.