[Hiring] Sales Administrator @Astro Pak

Role Description

Help keep customer orders moving from receipt through contract review and billing readiness. As a Sales Support Administrator , you’ll support our Field Inside Sales team by organizing customer documents, checking deal details, and coordinating with Contracts, Legal, Accounting, Billing, and Estimating.

If you enjoy detailed work, solving problems, and helping teams stay organized, this role offers an opportunity to contribute across the sales process. You’ll report to Field Inside Sales leadership and receive training to provide additional Inside Sales support as needed.

What You’ll Do

• Coordinate incoming orders and agreements.
• Receive and track purchase orders, subcontracts, and service agreements; confirm receipt, identify missing information, and route documents for the appropriate internal review.
• Verify deal details.
• Support contract reviews.
• Prepare complete review packages.
• Communicate with customers and internal teams.
• Coordinate billing readiness.
• Keep records accurate and organized.
• Improve day-to-day workflows.

Qualifications

• 1–2 years of customer service experience, with strong interpersonal, written, and verbal communication skills.
• Practical inside sales experience, including deal processing, proposal support, or handling customer documentation.
• Experience assisting with contract review or redlining, with an understanding of purchase order and service contract processes.
• Ability to recognize and flag common contract terms and potential concerns for Contracts or Legal review.
• Working knowledge of CRM workflows and accurate recordkeeping, with the ability to learn new CRM and document management systems.
• Familiarity with billing setup requirements and the information needed to prepare invoices.
• Comfort using Microsoft Office and electronic documents, including Track Changes or comparable redlining tools.
• Strong attention to detail, organization, and follow-through, with the ability to manage competing priorities and coordinate across teams.
• Sound judgment, discretion with confidential information, and a professional, customer-focused approach to sensitive conversations.

Requirements

• Contract experience in biopharma, food and beverage, or manufacturing.
• Prior sales support or contract administration experience.
• Travel requirement: Up to 10% travel for trade shows and industry events.

Benefits

• Highly employer-subsidized medical, dental, and vision insurance (medical coverage begins the first month following 30 days of employment).
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• 401(k) retirement savings plan with competitive employer contributions.
• 9 paid company holidays starting immediately upon hire.
• Paid time off and family leave benefits.

Company Description

Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities.

Astro Pak provides services to over 15 sectors including: Data Centers, Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, Canada, continental Europe, England, Ireland and Mexico.