[Hiring] Regional Manager, Government Risk & Fraud @Thomson Reuters

Role Description

The Regional Manager (RM) is responsible for successfully leading and managing a sales and account management team to meet and exceed performance targets. The individual is accountable for growing total sales, online revenue, usage, and market share within the assigned region, to meet year-over-year growth targets. Ensures staff is effectively trained, motivated, and coached to cover all assigned accounts and territories within the region.

Individual hired must reside within the State/Local Government Region western region.

Location: Remote based position, will cover western US

Reports to: Vice President, Risk and Fraud Sales, Government

About the Role

• Drive regional performance by consistently achieving sales quotas, revenue goals, renewal targets, and other core business metrics.
• Lead, coach, and develop regional team members, including Sales Executives, Sales Specialists, and Sales Consultants, to achieve monthly, quarterly, and annual performance goals.
• Develop and execute the annual regional business plan, including market and competitive assessments, revenue growth strategies, staffing plans, and performance objectives aligned with divisional goals.
• Recruit, hire, train, and retain high-performing sales and account management talent, ensuring territories are fully staffed and team members are equipped with strong product knowledge, sales processes, account management practices, and internal policies.
• Manage regional reporting, forecasting, and operational compliance, including timely and accurate sales forecasts, account management reports, expense reports, customer evaluations, and required use of internal tools and systems.
• Partner cross-functionally with Product Marketing, Segment, Product Development, Finance, and Channel leadership to provide market feedback, support product and solution development, and recommend programs or promotions that drive growth.
• Build and maintain strong internal and external customer relationships, supporting customer escalations and ensuring a positive, professional, and effective customer experience.
• Promote ethical business practices and operational excellence, ensuring all business dealings comply with company policies, processes, and accepted professional standards.

Qualifications

• Bachelor's degree required; JD, MBA, or advanced degree preferred, with 4+ years of successful sales, account management, or business development experience.
• Strong understanding of government, public safety, and law enforcement markets; familiarity with Thomson Reuters CLEAR or similar investigative, legal, or data solutions preferred.
• Experience leading, coaching, motivating, or influencing sales and account management professionals; prior field management experience preferred.
• Strong service orientation with experience developing relationships, managing customer conversations, and delivering professional client presentations.
• Excellent time management, organizational, communication, and forecasting skills.
• Demonstrated ability to champion new ideas, approaches, products, services, or process improvements.
• Ability and willingness to travel regularly within the assigned region to meet with customers and team members.
• Familiarity with AI-enabled solutions and emerging technologies, including the ability to communicate their business value and support responsible customer adoption.

Benefits

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: Culture of continuous learning and skill development with Grow My Way programming.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, Mental Health Days, retirement savings, tuition reimbursement, and resources for wellbeing.
• Culture: Award-winning reputation for inclusion and belonging, flexibility, and work-life balance.
• Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting projects and ESG initiatives.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.
• Comprehensive benefits package including health, dental, vision, disability, life insurance, and a competitive 401k plan with company match.