[Hiring] Regional Account Manager @Lyondell Basell North America

Role Description

The purpose of the Regional Account Manager role is to execute the Advanced Polymer Solutions EU Sales Plan, realizing the budgeted Customer/Product sales volume at differential pricing with a focus on extracting value out of the MBS-CPC business. This includes actively managing customer relationships with frequent face-to-face visits and communication via phone, email, and online tools, while capturing growth opportunities.

A Day in the Life:

• Drives for results and achieves sales and pricing objectives in terms of contribution margin, volume, differential pricing, quality, and services for the assigned customers.
• Engages with customers across industries to actively develop color matches and masterbatch projects while ensuring a high conversion rate to deliver on sales objectives.
• Develops and nurtures relationships with key stakeholders, externally with customers, and internally with Sales, Business & Product Management, Color lab, TS, CS, and credit.
• Respects all policies and procedures and proactively “lives” them.
• Monitors frequently DSO and ensures timely closing of customer claims.
• Increases sales by promoting targeted products/applications and innovation, identifies and captures cross-selling opportunities, and develops new customers.
• Provides regular updates on market intelligence and competitive movements to the business in the respective area.
• Ensures a consistent and effective execution of the business strategy at the customer and makes recommendations on potential improvements.
• Ensures Value propositions of the represented Market Segments land at the customer.
• Drives operational excellence in S&OP (forecasting) and Pricing Management.
• Effectively troubleshoots customer issues and queries.
• Frequently reports on main KPIs.
• Ensures CRM (Salesforce) is kept up to date with the latest info on Accounts, DMU, Account Plans, Financial data, etc.
• Identifies and develops new customers having masterbatch requirements.
• Willingness to travel up to 60% of the time.
• Reports to Sales Team Lead North-South or East region.

Qualifications

• University or college degree in sciences or engineering preferred.
• Minimum 5 years of experience in sales, plastics industry preferred.
• Basic IT skills (Microsoft Outlook, Office Word/Excel, SAP R/3, SalesForce).
• Driving license.
• Polish and English language skills.
• Negotiating skills - can negotiate skillfully in tough situations with both internal and external groups.
• Presentation and communication skills – presents information in a simple way, clearly communicating the key messages and engages the audience.
• Product and technical knowledge – looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the partner entity.

Competencies

• Build Partnerships
• Drive Innovation
• Grow Capabilities
• Promote Inclusion
• Motivational Fit
• Technical Skills
• Deliver Results

Benefits

• Encouragement of personal and professional growth.
• Reward for performance and results.
• Possibility to work with specialists in all fields to develop innovative solutions.
• Opportunity to extend your national and international network.
• Competitive salary and benefits package.

Application & Contact

Please send us your resume via the application button. If you would like to learn more, please feel free to contact Martyna Piechowiak, Talent Acquisition Specialist at [email protected] .