[Hiring] Regional Account Executive - SMB/MM @KnowBe4

Role Description

Join our high-performing LATAM sales team in São Paulo and drive explosive growth by building deep, trust-based relationships with business leaders who value long-term partnerships and personalized service across Brazil, where cybersecurity awareness is rapidly becoming a business imperative. As Regional Account Executive (SMB/MM), you'll be the revenue engine behind our regional expansion, mastering both new logo acquisition and strategic account expansion to maximize every opportunity in your territory. You'll own the complete sales cycle from prospecting through closing, while building a robust pipeline that consistently exceeds monthly quotas. The successful candidate combines proven SMB/MM sales expertise with strategic account management skills, genuine passion for cybersecurity, and the ability to thrive in our fast-growing Brazilian market.

What You'll Do

• Drive New Logo Acquisition: Identify, prospect, and close SMB/MM business accounts within your assigned territory through strategic outbound efforts, inbound lead conversion, and partnership collaboration to consistently exceed monthly new logo quotas.
• Master Account Expansion: Promote and sell KnowBe4's complete product suite to existing customers, identifying upsell and cross-sell opportunities that maximize account value through increased subscription levels, additional seats, and multi-product adoption.
• Build Pipeline Excellence: Create and maintain a robust pipeline of SMB/MM opportunities using diverse prospecting methods, lead cadence best practices, and compelling product demonstrations that showcase our complete cybersecurity solution portfolio.
• Own the Sales Process: Articulate KnowBe4's value proposition with precision, understanding each organization's buying needs, key decision makers, and potential roadblocks to accelerate sales cycles and increase win rates.
• Execute Strategic Deal Management: Act strategically in structuring subscription levels, multi-year agreements, and pricing negotiations that maximize Annual Recurring Revenue while ensuring customer success and long-term growth.
• Cross-Functional Collaboration: Partner seamlessly with Channel sales representatives, Customer Success Managers, and Renewal Specialists to orchestrate account growth strategies and support renewal processes that expand customer commitment.

Qualifications

• Minimum 2+ years of demonstrated success selling to SMB and Mid-Market businesses with track record of quota achievement and territory growth in competitive markets.
• Background in Software-as-a-Service sales with understanding of subscription business models, recurring revenue metrics, and cloud-based solution positioning.
• Familiarity with IT, Security, or Cybersecurity industry concepts and genuine passion for helping organizations strengthen their human firewall against emerging threats.
• Fluent in Portuguese with strong English skills, enabling seamless communication with local customers and global KnowBe4 teams.
• Balanced approach combining aggressive new business prospecting with strategic account expansion, thriving on both new logo acquisition and existing customer growth opportunities.
• Stats-driven professional who uses metrics to optimize performance, forecast accurately, and make strategic decisions that drive consistent quota over-achievement.
• Motivated, energetic individual who excels with minimal supervision while maintaining strong collaborative relationships across internal teams and channel partners.
• Flexibility to work across different customer segments, sales channels, and market conditions while maintaining high performance standards and professional growth mindset.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.