[Hiring] Principal Solution Specialist, Cloud & DaaS @cloud software group

Role Description

The Cloud & DaaS Specialist team is a specialized technical presales function within the Citrix DaaS product organization. We are focused on the successful adoption of our cloud services, specifically targeting the migration of on-premises workloads to Microsoft Azure. This team aligns closely with Citrix field teams, Microsoft’s own field teams, Citrix Partners, and our core Citrix Product groups. Our mission is to remove barriers to customer acceptance and adoption of priority Citrix DaaS capabilities, provide expert level expertise on cloud migration considerations in complex enterprise environments, and accelerate the consumption of Citrix DaaS and Azure resources.

Responsibilities

• Lead Technical Engagements:
  • Drive the technical lifecycle of priority Citrix DaaS solutions from presentation through initial adoption.
  • Deliver high-impact product demonstrations.
  • Lead architectural sessions.
  • Manage Proof of Concepts (PoCs).
• Provide Tailored Guidance:
  • Act as a trusted advisor by aligning solutions to customer priorities.
  • Build compelling ROI-based business cases.
  • Establish deployment and adoption milestones.
  • Mitigate complex technical challenges in initial customer onboarding.
• Manage Technical Validation:
  • Own the end-to-end technical validation process.
  • Define success criteria.
  • Guide customers through Proof-of-Concept (PoC) deployments.
  • Prove the performance and security advantages of the Citrix + Azure stack.
• Enable the Field, Partners, and Customers:
  • Act as the subject matter expert (SME) for the broader Citrix ecosystem.
  • Provide training on the latest Cloud & DaaS capabilities.
  • Explain the specific technical and business advantages of using Citrix to manage Azure and Windows 365 workloads.
• Share Customer Insights:
  • Capture market trends, adoption blockers, and competitive intelligence from customers.
  • Communicate these insights to Product Management to shape the future of the Citrix DaaS roadmap.
• Ensure Account Alignment:
  • Maintain accurate customer details, plans, and progress updates in core CRM.
  • Ensure cross-team alignment and progress on adoption milestones.

Qualifications

• Deep Citrix & Azure Expertise:
  • Expert-level knowledge of Citrix DaaS and/or deep technical proficiency with Microsoft Azure.
  • Experience with Azure Virtual Desktop (AVD), Entra ID, Azure Networking (VNETs, ExpressRoute, Peering), and Azure Storage strategies.
• Presales Experience:
  • 15+ years of experience in a technical presales, solution architecture, or sales engineering role, specifically within the VDI/DaaS or Cloud Infrastructure space.
• Cloud Architecture Patterns:
  • Proven track record of designing and migrating complex enterprise workloads from on-premises datacenters to public cloud infrastructure.
• Commercial Acumen:
  • Ability to model cloud costs and articulate the Return on Investment (ROI) of hybrid-cloud models vs. native solutions.
• Broad Understanding of the Ecosystem:
  • Identity Management (SAML, OAuth, MFA).
  • Enterprise Security (Zero Trust, SASE).
  • Endpoint Management (Intune, SCCM, thin client).
  • Observability and Monitoring (DEX, IT Ops).
• Communication Mastery:
  • Excellent presentation and whiteboarding skills.
  • Ability to explain complex technical concepts to C-level executives and deep technical engineers alike.
• Certifications:
  • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) or Azure Solutions Architect Expert (AZ-305).
  • Citrix Certified Expert/Professional (CCE-V, CCP-V) or DaaS Service certifications.
• Agility & Travel:
  • Ability to work in a fast-paced, competitive environment.
  • Willingness to travel within the North American region to customer sites and industry events (~30%).
• Education:
  • Bachelor's degree in computer science, Engineering, or relevant industry experience.

Requirements

• Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification.
• NY generally ranges: $172,960-$259,440.
• CA generally ranges: $180,480-$270,720.
• All other locations fall under our General State range: $150,400-$225,600.

Benefits

• Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work.
• U.S. based employees are typically offered access to:
  • Healthcare.
  • Life insurance and disability benefits.
  • 401(k) plan and company match.