Role Description
The Presale Solutions Engineer partners closely with customers and the Sales team, delivering customer driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of Global Enterprise Strategic Accounts customers. Working within a team of sales, service, engineering, and technical support resources, the Presale Solutions Engineer is the overall owner of a solutionโs technical design, ensuring we meet our customersโ needs.
The engineering team supports the entire ecosystem and concentrates on the following mission-critical technologies at various levels of complexity:
-
Critical communications mobile broadband networks and devices
-
Critical communications mobile voice and data networks and devices
-
Integrated command and control software solutions
-
Mobile and fixed video solutions
-
Business continuity/resiliency and mass notification applications
-
Cybersecurity
Responsibilities:
-
Gathering technical and voice of customer requirements
-
Solution design development for infrastructure, devices, backhaul, network and applications
-
Deployment, implementation, migration and/or cutover planning
-
Design, develop, maintain and manage portable Ecosystem demonstration kits tailored to Global Enterprise Strategic Accounts verticals
-
Partner with Sales to deliver customer presentations, demonstrations and pilots
-
Participate in Sales strategy, system integration and competitive intelligence engagement
-
Engage with global Product organizations to promote business development and provide Sales and customer support
Qualifications
-
Bachelor's Degree in Engineering, preferably Electrical or Computer Engineering
-
Experience with wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, DMR, TETRA, LTE, 802.11, 3GPP 4G/5G, FirstNet/Frontline) - highly desirable
-
Experience with Cloud (AWS, Azure, etc.), IP networking architecture, protocols and security - highly desirable
-
Knowledge of RF coverage predictions, microwave design, traffic/capacity modeling, and related toolsets an asset
-
Familiarity with both fixed and mobile video solutions
-
Must show attention to detail and have a flawless execution mindset
Requirements
-
Bachelors Degree with 2+ years of experience in one of the following: Sales, Presales, Project Management, Engineering, or Public Safety experience
-
OR 6+ years of experience in one of the following: Sales, Presales, Project Management, Engineering, or Public Safety experience
-
Must be willing to travel 50% - 75% of the time
-
Must be located nearby a major airport
Benefits
-
Incentive Bonus Plans
-
Medical, Dental, Vision benefits
-
401K with Company Match
-
10 Paid Holidays
-
Generous Paid Time Off Packages
-
Employee Stock Purchase Plan
-
Paid Parental & Family Leave
-
and more!