[Hiring] Presales Manager @CDW

Role Description

The Presales Manager – Security, Business Applications & Employee Experience/Customer Experience (EXCX) will lead a team of technical presales professionals focused on delivering innovative Security, Business Applications, and EXCX solutions. This role manages day-to-day operations of the presales team, coaches team members to perform at a high level, and collaborates closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth.

The role also supports go-to-market initiatives, pipeline health, and alignment to core business priorities.

• Lead and manage a team of presales engineers supporting Security, Business Applications and EXCX opportunities.
• Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
• Set clear individual and team expectations, drive accountability, and celebrate successes.
• Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
• Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
• Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
• Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
• Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
• Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
• Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other stakeholders to drive presales excellence and deliver seamless customer experiences.
• Help implement presales best practices and standard operating procedures.
• Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
• Identify gaps in tools, processes, or training and proactively recommend solutions.
• Stay informed on emerging technologies and industry trends relevant to security, cloud, data, AI, and software engineering.
• Support the upskilling of team members to ensure technical capabilities align with evolving market demands.

Qualifications

• Bachelor’s degree and 7+ years, 1+ years managerial experience OR 11+ years of experience, 1+ years managerial experience required.
• Strong understanding of presales processes, solution development, and customer engagement strategies.
• Demonstrated ability to coach and mentor technical professionals.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to business stakeholders.
• Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
• Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
• Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.
• Prior experience in a formal people management role, a plus.
• Background in security, cloud, data, AI, or software engineering, a plus.
• Demonstrated ability to build strategies, gain group consensus, and execute successfully, a plus.
• Experience building and managing goal methodology, a plus.
• 3 years’ experience in technology sales or security sales, a plus.
• 6 years of domain experience, a plus.

Requirements

• Pay range: $132,400 - $185,520 depending on experience and skill set.
• Annual bonus target of 25% subject to terms and conditions of plan.

Benefits

• CDW is committed to being an AI-fluent organization.
• As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization.
• We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning.
• We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible.

Company Description

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology.

• At CDW we act as one—building trust, speaking candidly, and working together to achieve more.
• We play to win—focusing on what matters most and delivering for our customers.
• We think forward—staying curious, moving fast, and continuously learning.
• We believe meaningful work happens when people feel supported, heard, and empowered to contribute.
• As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes.
• Together, we deliver the full promise of what technology can do.
• Together, we Make Amazing Happen.