[Hiring] Pre-Sales Technical Solutions Engineer @CBTS

Role Description

We are looking for a Pre-Sales Technical Solutions Engineer – Cisco to support Cisco-focused sales pursuits across enterprise and mid-market customers. This is a customer-facing presales role within our Presales and Solution Sales organization, responsible for qualifying opportunities, architecting Cisco-based solutions, developing accurate configurations and pricing, and guiding deals from discovery through close.

You serve as the technical authority and strategic advisor throughout the presales lifecycle, partnering closely with Account Executives, Solutions Leads, and Services teams. Beyond product expertise, you bring a services-led mindset — integrating professional and managed services into end-to-end solutions and aligning technology decisions with business outcomes, lifecycle needs, and long-term customer value.

What You Will Do

• Presales Engagement & Opportunity Support
  • Partner with Account Executives to qualify Cisco opportunities and lead technical discovery conversations with customers.
  • Act as the technical advisor throughout the sales lifecycle, from opportunity identification through deal close.
  • Align Cisco technology recommendations to customer business drivers, operational requirements, and desired outcomes.
  • Support competitive presales motions by shaping technically sound, commercially viable solutions.
• Solution Architecture & Technical Design
  • Architect Cisco-based solutions across networking, security, collaboration, and cloud-managed (Meraki) portfolios.
  • Design scalable, supportable architectures aligned to customer environments and lifecycle strategies.
  • Support RFPs, RFIs, and customer proposals with detailed technical write-ups, solution narratives, and bills of materials (BOMs).
  • Ensure proposed solutions are implementable, supportable, and aligned with available professional and managed services offerings.
• Quoting, Deal Registration & Partner Programs
  • Build accurate configurations and pricing using Cisco tools including CCW, CCW-R, EAMP Tool, and subscription quoting workflows.
  • Execute and manage Cisco Deal Registration, OIP, TIP, and Quick Quotes (QQ) processes in alignment with partner requirements.
  • Leverage Cisco Smart Plays, promotions, and lifecycle incentives to maximize deal competitiveness and margin.
  • Collaborate closely with Inside Sales to ensure customer-facing quotes are accurate, compliant, and aligned with scope and timelines.
• Services-Led Solution Positioning
  • Position and attach Professional Services and Managed Services to product opportunities.
  • Integrate advisory, implementation, and ongoing managed services into end-to-end customer solutions.
  • Support lifecycle selling motions including land, adopt, expand, renew, and subscription transitions.
  • Ensure solutions are operationally viable, lifecycle-aware, and positioned for long-term customer success.
• Key Performance Indicators
  • Accuracy and compliance of configurations and quotes
  • On-time support of sales pursuits and proposal submissions
  • Successful attachment of professional and managed services
  • Stakeholder satisfaction across Sales, Inside Sales, and Partner Teams

Qualifications

• 5–10 years of experience in presales, solutions engineering, or technical sales with a focus on solution-, outcome-, and value-based selling
• Demonstrated experience positioning Professional Services and Managed Services alongside product solutions
• Experience integrating advisory, implementation, and managed services into end-to-end solutions
• Strong understanding of technology lifecycle selling and subscription-based models

Preferred Qualifications

• Cisco presales experience
• CCNA or CCNP preferred
• Cisco specialization certifications a plus

Success Profile

• Quality & Accuracy: Holds configurations, pricing, and technical documentation to a high standard of accuracy and compliance.
• Customer Focus: Centers solution design on customer business drivers, lifecycle needs, and long-term value rather than one-time transactions.
• Ownership: Takes accountability for the technical component of opportunities from initial discovery through deal close.
• Communication Skills: Articulates technical architectures clearly and confidently to both technical and non-technical stakeholders.
• Commercial Awareness: Understands how promotions, deal registration, subscriptions, and services attachment impact competitiveness, margin, and customer success.
• Collaboration: Works seamlessly across Account Executives, Inside Sales, Services, and Partner Teams to deliver cohesive, end-to-end solutions.
• Problem Solving: Navigates ambiguity, resolves gaps, and adapts solution designs quickly to meet evolving customer and sales requirements.

What We Offer

• Competitive base salary and performance-based incentive plan
• Access to professional development, certifications, and partner training
• Flexible, remote-first work model