[Hiring] Pre-Sales Engineer @Synera GmbH

Role Description

Imagine being the person who sparks those “aha!” moments when engineers realize how much faster and smarter they could work.

At Synera, we help engineering teams automate complex product development workflows with AI-powered automation. As a Pre-Sales Engineer, you’ll combine technical expertise with storytelling and consultative selling to show customers what’s possible - and how Synera can transform the way they build products.

You’ll work closely with Sales and Customer Success to understand customer challenges, design compelling technical demonstrations, and help engineering leaders see the real business value of automation. If you enjoy working at the intersection of engineering, technology, and customer impact, this role is for you.

• You partner with Account Executives, Key Account Managers, and the CRO to drive revenue growth and support strategic deals.
• You understand customer challenges and translate them into tailored demos, workflows, and technical presentations.
• You design and deliver compelling live demonstrations that showcase the real-world impact of Synera.
• You act as a trusted technical advisor to engineering teams and decision makers.
• You collaborate with Customer Success to ensure smooth handoffs and successful customer adoption.
• You inspire engineers and engineering leaders by showing how automation can transform their workflows.
• You continuously learn from customers and share insights with Product, Sales, and Customer Success.

⚡ In 6 months:

• You deeply understand the capabilities of the Synera platform.
• You confidently deliver customized product demos using existing workflows.
• You actively support the sales process and help build compelling ROI narratives for customer decision makers.

⚡ In 12 months:

• You build custom demo scenarios and technical teasers directly in Synera.
• You help establish scalable processes for demo planning, delivery, and coordination with Customer Success.
• You become a trusted technical voice in strategic deals and customer conversations.

Qualifications

• You resonate with Synera's Core Values - they're central to how we work, and we'll explore them together in your first interview.
• You have several years of experience in a customer-facing technical role such as Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in B2B SaaS.
• You are comfortable working with technically complex products.
• You have experience with CAD / CAE systems and can build or manipulate models.
• You understand mechanical parts and manufacturing processes such as 3D printing, casting, molding, milling, or deep drawing.
• You enjoy evangelizing technology and getting customers excited about new possibilities.
• You are an excellent communicator and storyteller who can simplify complex technical concepts.
• You are curious and process-oriented, always looking for ways to improve how things work.
• You enjoy meeting customers and colleagues in person and are comfortable traveling regularly (around 30-40%).

Benefits

• You will interact with interesting customers on engineering and manager level.
• You will take on a high level of responsibility right from the start.
• Flexible working: you decide when & where to work (as long as you have a residency in the US East Coast).
• Flexible public holidays: swap days off according to your values and beliefs!
• Home office setup support + or access to our co-working space in Boston (if you are around).
• Personal development budget of $2,500. You’ll also have the chance to grow together with us!
• We don't count your vacation days as we trust all our team members to decide what's best for them and the company.
• Access to the mental health platform nilo to support your well-being.
• We support you with health insurance, and a 401(k) savings plan.
• Team events, regional meet-ups, virtual coffee breaks. We also get together as a whole company for 2-3 day off-site for our summer event in Germany!