Role Description
Drive technical and clinical credibility throughout the sales cycle for PACS/RIS and related imaging IT solutions, partnering with the commercial team to convert opportunities and support the company's regional expansion goals.
Location: Egypt (Remote) with occasional travelling to Riyadh or Dubai
Key Responsibilities
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Partner with Sales Managers to analyze opportunities, understand customer clinical and IT workflows, and shape winning solution design strategies.
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Deliver compelling product technical presentations to customer technical team and KOLs.
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Own end-to-end responses to RFI/RFPs, including solution strategy, win-theme definition, and technical governance of proposal quality.
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Build and sustain trusted relationships with clinical and IT stakeholders across the customer lifecycle from first engagement through post-sale acting as a consistent, credible technical point of contact.
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Run structured discovery sessions and workshops with customers to surface clinical and operational pain points, and translate them into tailored value propositions.
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Support tender responses, pricing configurations, and business case development with relevant company stakeholders.
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Represent the company at trade shows, congresses, and customer workshops, building the company's presence and network within the regional clinical/IT community.
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Collaborate with implementation/services teams to ensure smooth handover post-sale, staying engaged with key accounts to protect the relationship and support renewal/expansion conversations.
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Maintain up-to-date knowledge of PACS/RIS market trends, regulatory requirements, and competitor offerings.
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Support commercial team on high-stakes negotiations by providing technical risk assessment and defensible solution justification.
Solution Design & Technical Problem-Solving
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Design PACS/RIS solution configurations tailored to customer infrastructure, workload volume, and clinical requirements (on-premise, hybrid, or cloud/VNA deployments).
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Own and lead the design of enterprise-grade, multi-site PACS/RIS architectures, setting the technical direction for complex and strategic deals.
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Translate customer requirements into practical, standards-based technical proposals, including indicative sizing and integration approach.
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Define reference architectures and design standards for the region, ensuring consistency, scalability, and compliance across proposals.
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Map integration points across the hospital IT ecosystem (EHR/EMR, HIS, modalities, third-party viewers) using HL7/FHIR, DICOM, and IHE integration profiles.
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Identify technical risks, workflow gaps, and interoperability constraints during discovery, and propose workable solutions or escalate to solution architecture/engineering as needed.
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Apply structured problem-solving to diagnose customer pain points and balance clinical needs, technical feasibility, and commercial constraints in proposed solutions.
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Produce clear technical documentation (architecture diagrams, configuration notes) to support proposals and tenders.
Qualifications
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6+ years' experience in PACS/RIS, healthcare imaging IT, or related clinical software (VNA, AI imaging tools, EHR integration).
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Strong understanding of radiology workflows, DICOM, HL7/FHIR, and IHE interoperability standards.
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Proven presales, technical sales support, or clinical applications background.
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Demonstrated ability to build and maintain trusted relationships with clinical and IT stakeholders, including at department-head level.
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Excellent presentation, demo, and stakeholder communication skills across clinical and technical audiences.
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Solid analytical and problem-solving skills, comfortable working through technical/integration questions independently.
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Ability to manage multiple opportunities across a region with a consultative, customer-first approach complying with company goals.
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Fluency in English and willingness to travel if needed.
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Bachelor's degree in Radiography, Biomedical Engineering, Health IT, or Computer Science (or equivalent experience).