[Hiring] Personal Lines Inbound Sales Associate @Brown & Brown Insurance

Role Description

Brown & Brown is seeking a Personal Lines Inbound Sales Associate to join our growing team! The Dealer Services Representative provides administrative and customer support to dealership partners and internal teams. This entry-level, part-time role is responsible for assisting with quoting, policy processing, and maintaining accurate records while delivering timely and professional service.

• Respond to inbound inquiries from dealership partners via phone and email
• Assist with new business quotes, endorsements, and basic policy servicing tasks
• Collect and verify customer and risk information for accuracy and completeness
• Enter and maintain data within agency management systems
• Follow established procedures for quote handling, documentation, and workflow routing
• Escalate complex or licensed activities to appropriate team members
• Follow up on outstanding requests and incomplete submissions
• Maintain clear, professional communication with internal staff and external partners
• Support onboarding efforts for new dealership partners as needed
• Provide general administrative and operational support to the Dealer Services team

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Basic computer proficiency, including Microsoft Office applications
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail and ability to follow structured processes
• Ability and willingness to obtain a Property & Casualty insurance license within a designated timeframe
• Prior customer service or administrative experience (Preferred)
• Exposure to insurance, dealership operations, or sales environments (Preferred)
• Interest in developing a career within the insurance industry (Preferred)

Requirements

• An active insurance license is not required at the time of hire; however, the selected candidate must be eligible and willing to obtain a Property & Casualty license within a designated timeframe in accordance with company guidelines.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.