[Hiring] Partner Manager - Commercial EMEA South - French Speaker @ServiceNow

Role Description

The Territory Partner Seller plays a key role in delivering on our transformational vision. The role is aligned to a focused regional territory to drive “Accelerated” and “Partner Sales” NNACV. This role supports territory planning and pipeline development, advises on partner selection, and serves as the primary GPC (Global Partnerships & Channel) point of contact for Field Sales during active deal pursuits. The Territory Partner Seller collaborates cross-functionally with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to expand and grow the pipeline in the Commercial territory (mid-size companies).

This role is empowered to develop and execute a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature “Sourced, Sales and Partner Impacted” NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales teams. Success will be measured by achievement of sales quotas for allocated territories on a quarterly and annual basis.

Key responsibilities

• Drive regional partner territory planning alongside Field Sales.
• Collaborate with ServiceNow partners to generate new business in both existing and new accounts.
• Track and report progress on territory pipeline.
• Serve as the primary GPC touchpoint for Field Sales during active deal pursuits when no strategic regional alliance manager or dedicated regional partner manager is involved.
• Provide Field Sales with best-fit partners for deals with no clear partner attach and advise on optimal implementation approach in conjunction with Customer Outcomes.
• Drive successful co-sell and co-delivery engagement early on in a pursuit with customer centric mind-set.
• Support joint sales pursuit activities to drive field interlock and joint pursuits with partners resulting in “Sourced” and/or “Impacted” NNACV.
• Collaborate with other GPC and pull them in during the pursuit based on their expertise to drive results.
• Keep a pulse on how things are progressing on accounts with current partner presence with a mind-set to help expand wallet share and penetrate TAM.
• Collaborate with other Industry GTM teams to amplify Industry strategy, sales plays, and potential partner interlock with GPC Industry teams in the territory and account plans.
• Collaborate with Solutions Sales teams to generate new pipeline in existing and new accounts in support of the territory plans.
• Conduct quarterly territory plans reviews for AVP and RSD levels in support of the territory plan.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Strong track record of exceeding sales and partner sales revenue targets.
• Sound business acumen skills; thrive in a fast-paced, dynamic work environment.
• Strategic thinker who is able to blend consulting and business strategy to develop compelling plans for new partner initiatives.
• History of successfully developing and leading multiple strategic partnerships.
• Must be comfortable with complexity, and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques.
• Excellent spoken and written communication, interpersonal, relationship building skills.
• Ability to work both independently and with a team.
• Experience with creating and building differentiated relationships with partners in the SI, Reseller, MSP and ISV community.
• Demonstrated ability to drive significant influenced revenue with and through partnerships.
• Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, etc.
• Willing and able to travel.
• French is preferred and nice to have an additional language for South EMEA (Spanish, Italian, Arabic).

Requirements

• Broad-based business and technology expertise with 5+ years in either alliance management, consulting, or sales with a track record of driving successful business development activities.
• Experience of working with organizations in multiple cities/verticals.
• Experience working with multiple Sales teams driving and building the partner ecosystem.
• Self-starter, builder mentality with the ability to plan, organize, execute strategy, and influence others.
• Highly motivated and independent contributor.
• High energy, enthusiasm, and passion for the business.
• Computer Science or Engineering Bachelor's degree.

Benefits