[Hiring] Outbound Sales Representative @Terminix

Role Description

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Outbound Sales Representative for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service.

Qualifications

• 1+ years successful experience at a rapidly growing professional sales organization.
• 1+ years Call center experience.
• Proven history of driving sales results and achieving goals.
• Must possess superior verbal and written communication skills.
• Experience in effectively collaborating with internal and external stakeholders.
• Proven success in a dynamic, fast paced environment.
• Minimum High School diploma or GED required.
• No licenses/certificates are required for this position.

Requirements

• Effectively manage outbound daily sales calls expectations.
• Consistently maintain a 35% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
• Consistently achieve and exceed monthly Base Line Sales Target.
• Clearly identify and execute the Inside Sales 6 Step Sales Approach.
• Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
• Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
• Effectively Execute Residential Campaigns for both new and existing customers.
• Call volume standards are 15-20 Calls per Hour, 5-9 Contacts per Hour.
• Meet or exceed an average call quality score of 75%.
• Flexibility may be required to support inbound call volumes as needed to support business needs.

Benefits

• Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
• Professional and Personal Growth:
• Multiple avenues to grow your career.
• Training and development programs available.
• Tuition Reimbursement benefits (for FT Colleagues).
• Health and Wellness:
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
• Savings and Retirement:
• 401(k) retirement plan with company-matching contributions.
• Work-Life Balance:
• Vacation days & sick days.
• Company-paid holidays & floating holidays.
• A company mindset that prioritizes health, safety, and flexibility.