[Hiring] Outbound Business Account Representative @Cable ONE

Role Description

Join Sparklight’s Business Sales Team as an Outbound Business Account Representative and unlock your sales potential! In this role, you will connect with small and mid-sized businesses and show them the value that switching to Sparklight's broadband, phone, and cable services can bring. You can be assured that your sales will have a positive impact on local companies by ensuring a small business owner's internet keeps them connected during client pitches, allowing hotels to check guests in for the best possible experience, and more.

• Following up with our current customers to make sure they are happy with their current services.
• Upsell services by asking discovery questions and presenting additional options that may better fit their needs.
• Making outbound calls to connect with potential business customers to present Sparklight’s communication packages.
• Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system.
• Use your learned expertise of Sparklight's products to assist our customers with their questions about our services.
• Help show why switching to Sparklight is the best choice.

Qualifications

• A proactive approach - sometimes customers require encouragement to commit.
• Previous outbound telemarketing experience in a call center is preferred.
• Outgoing individuals who can direct conversations and close sales.
• Three to six months of related experience and/or training preferred.
• Associate's degree or higher is preferred.

Requirements

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with us seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment