[Hiring] Online Sales Manager @Taylor Morrison

Role Description

The Online Sales Manager will maximize online and website tools to provide our customers with a first-rate experience understanding that the website is where our customers begin their purchasing decision. This role sets the tone for who Taylor Morrison is as a company and provides the first opportunity for our customers to truly experience “Love the Customer.” This is accomplished by representing our company in a professional manner both in speech and written correspondence.

The primary focus of this position is to work with incoming phone and online leads. The Online Sales Manager will determine the best community for our customer based on lifestyle, needs, and budget and schedule an appointment with the goal of this appointment converting to a sale.

The purpose of this role is the extension of the onsite sales team. This role requires a monthly sales commitment as the Online Sales Team provides a service to the division sales teams by delivering qualified online leads to result in a sale. The Online Sales Manager spends time wisely by prioritizing and identifying the lead sources resulting in the highest return on time investment. The Online Sales Manager responds quickly to leads, understanding each minute is critical. The faster we contact a lead the higher chance we have of conversion to an appointment and sale.

In prioritizing, the Online Sales Manager will utilize the Online Sales Specialist and/or Online Sales Associate to increase responsiveness and enhance the customer experience. The Online Sales Manager is responsible for providing feedback to division and marketing teams to stay abreast of lead quality and marketing initiatives to increase and enhance lead quality.

This is a full-time remote opportunity for candidates in the Tampa/Sarasota metro area and requires Saturday and Sunday availability.

Qualifications

• Must have active Real Estate license
• Minimum 3 years onsite and/or online selling experience is encouraged
• Weekday and weekend availability
• Customer service oriented and personable
• Proven email, text, video message, and phone communication skills
• Sales contact management database experience
• Solid organizational, planning and managing skills
• An ability to maintain focus while working in an unstructured environment without daily supervision
• Must have a private workspace free from noise and distraction
• High Speed Internet with a proper workstation to support required computer equipment
• Ability to balance multiple tasks and manage time
• Must be able to learn and follow a proven sales process
• Persistent and Consistent
• Proficient in Microsoft Office Applications

Requirements

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face-to-face conversations with customers, co-workers, and higher-level managers
• Ability to sit or stand for long periods of time and move around the work environment as needed
• Ability to operate a motor vehicle if applicable
• Comply with company policies and procedures

Physical Demands

• Must be able to remain in a stationary position up to 50% of the time
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Benefits

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)